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Webtrends Reviews
Updated Mar 6, 2023
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Found 101 of over 104 reviews
47% Recommend to a Friend
100% Approve of CEO
Found 101 of over 104 reviews
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Recommend to a Friend
Approve of CEO
Mike Laber
4 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
Cons
- "very sales focused in upper management leading to a sales/marketing focus on product road map." (in 5 reviews)
- "Although I think the new CEO is really good, the company is still struggling to focus." (in 4 reviews)
- 5.0Nov 20, 2019Senior Technical Support EngineerCurrent Employee, more than 8 yearsPortland, OR
Pros
Forward thinking management that strikes a nice balance between what is best for the employees and what is best for the company.
Cons
Prior management was only concerned with the bottom line.
- 4.0Mar 6, 2023Senior Sw EngineerFormer EmployeePortland, OR
Pros
I enjoyed the fun work environment
Cons
Product roadmap did stay current with market trends.
- 4.0Jun 15, 2022Anonymous EmployeeFormer Employee, more than 5 yearsPortland, OR
Pros
Great teamwork, product was great early on.
Cons
Didn't stay competitive with the market.
- 4.0Oct 23, 2015Anonymous EmployeeFormer Employee, more than 10 yearsPortland, OR
Pros
The best thing about this company is the people. They are friendly and professional and most are focused on being collaborative and ensuring a safe work environment. At the individual level everyone wants to customer and the company to be successful.
Cons
The company has been bleeding customers steadily for most of the last decade. Their drive to be everything for everybody (as a B2B company) has caused the company to drop from the number 1 provider of web analytics and insight to where they aren't even a major player any more. The last I saw they were something like 26th in the industry by number of customers. Having lost so many customers in the last decade I would be surprised if the company were still a viable enterprise in the next five years. I would expect the tradition of layoffs every 12-18 months to continue and possibly become more frequent as the company hits its tipping point.
1 - 4.0Aug 19, 2015Anonymous EmployeeCurrent Employee, more than 1 yearPortland, OR
Pros
Open to change. The best ideas (from anyone) that are supported by data are welcomed by management. Opportunities to grow and succeed for those who seek them out. Innovative ideas, technology, and some very smart, passionate people. Competitive compensation. Enjoyable work environment (Portland office): fun office space in a great location, relaxed atmosphere, beer and food provided periodically. Long history.
Cons
Lacks the passion, drive and commitment of a start-up - office is empty by 5:30pm on most days. Employees may not feel invested in the company's success. Teamwork and commitment to company-wide initiatives is still a challenge. Employees don't seem feel joy in the success of other teams, offices, etc. Long history and enterprise clients means some engineering time must be spent supporting legacy products. Too much planning, too little execution, fear of failure.
- 4.0Jul 18, 2015Manager, Digital IntelligenceFormer Employee, more than 1 yearPortland, OR
Pros
Webtrends is an excellent place to gain experience in unfamiliar territory. Most managers are willing to help you get the training and exposure you need if you are willing to take the initiative and put in the time. The compensation and benefits are fair though things are not necessarily handed to you on a platter. If you track your own performance and impact to revenue you can advance your career very quickly.
Cons
There is a little more employee churn than many people may be used to. It is not unusual to be working with someone and suddenly stop receiving e-mail responses from them only to learn that they've left the company when you start asking around. It's easy to get burned out and work too many long hours because of unrealistic pressure to meet deadlines (mileage may vary depending on your manager). The leadership can be a little top-heavy at times which can be overwhelming if you're not very efficient at communicating your needs.
1 - 3.0Oct 31, 2008Anonymous EmployeeFormer EmployeePortland, OR
Pros
Hot space...as companies turn marketing spend away from more traditional forms of advertising, they are investing in technologies that help determine the value of the interactive side
Cons
6 VP's of Sales departed in the last 36 months, 3 CEO's departed in the last 32 months. Three CFO's in the last 3 years. Loosing deals to Omniture left and right The product only somewhat does what it's advertised to do. Clients/customers very dissatisfied. New CEO has never been more than an inside sales manager in his career until he was promoted to CEO in the last 90 days. They have burned through (at one time or another) nearly every talented coder/programmer in the greater Portland area over the last 10 years. Clearly the VC is positioning the company to be sold
5 - 1.0Jul 5, 2013Former Employee, more than 3 yearsPortland, OR
Pros
The people and the technology are good but they wont save your job.
Cons
FEAR! They are firing people for no reason quarterly. There is no clear direction the company is going but down. Every couple of quarters or so they (not sure who they are) seem to have a new idea for where to take the company which could or could not include you. First they hire a bunch of new people, train them, put them to work then decide they over hired or don't need them for the next phase of the companies evolution. Fear is the order of the day at Webtrends. It would be great if they actually had a CEO but he only sits in his ivory tower sending out pep-rally emails but is so badly disconnected he has no idea what to do or say any more. The managers have no authority, the executives seem to be getting their marching orders from the investors who have no clear direction to take the company. People are always a companies greatest assest but Webtrends has lost sight of this year ago. Stay away form Webtrends unless you are looking for a short term (very short term) opportunity.
3 - 5.0Mar 28, 2011Anonymous EmployeeCurrent EmployeePortland, OR
Pros
Webtrends is a close knit group of exceptional individuals working towards a common goal. We take pride in our work and the integrity of our company. You will find a high percentage of the work force has 5+ years of employment. Webtrends is/has weathered the incredible financial disasters of last few years without lay-offs or pay cuts.
Cons
Webtrends has experienced a fair amount of growing pains over the years. This has negatively impacted the momentum on a number of occasions which has required a re-tooling of the leadership and guidance in our market space.
- 1.0Jul 5, 2013Former Employee, more than 1 yearPortland, OR
Pros
Not many, the people are good and even the mid level managers are good but thats about it.
Cons
You could set your career back working here. There is no guarantee you will have a job month to month regardless of how successful you are or you make the company. Your manager has little control of this and HR seems powerless to protect the employees. There seems to be no clear reason for layoffs and re-orgs that happen quarterly across many departments. I have seen great people let go for no reason and none given. I had to leave as I was in fear of my position being cut every quarter. This is a terrifying place to work. I'm embarrassed to add this time to my resume. I don't want people to think I had anything to do with this company’s downward spiral. I feel bad for the people and customers who are kept in the dark about this miss-management.
4
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Webtrends Reviews FAQs
Webtrends has an overall rating of 3.1 out of 5, based on over 104 reviews left anonymously by employees. 47% of employees would recommend working at Webtrends to a friend and 25% have a positive outlook for the business. This rating has been stable over the past 12 months.
47% of Webtrends employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Webtrends 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.5 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Webtrends to be culture, career development, benefits and the cons to be management, senior leadership.
