Webtrends Reviews | Glassdoor

Webtrends Reviews

Updated June 14, 2017
90 reviews

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3.2
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Joe Davis
23 Ratings

90 Employee Reviews

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Pros
  • Passionate and dedicated, with with an understanding of work-life balance (in 8 reviews)

  • Good people, products, technology, and opportunity for growth (in 8 reviews)

Cons
  • Stress from upper management adding pressure (occasionally), left hand not talking to the right hand, regions not sharing knowledge between each other (in 7 reviews)

  • Zero work/life balance because of the lack of resources locally (in 4 reviews)

More Pros and Cons

  1. "Great Company and People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Webtrends full-time

    Pros

    The people are smart, dedicated and like to have fun.

    Cons

    The company is going through some tough challenges currently.


  2. "Great People, company is struggling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Webtrends full-time (More than 5 years)

    Pros

    Some really fantastic people to work with. Passionate and dedicated, with with an understanding of work-life balance.

    Cons

    The company is foundering. the next generation fo the product is amazing, but clients are jumping ship instead of upgrading.

  3. "Good place to work when I was there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Webtrends full-time (More than 3 years)

    Pros

    -good work life balance
    -great co-workers
    -opportunities for growth within the company
    -great management
    -excellent IT staff

    Cons

    - I was let go because of budget cuts, they let go of a good amount of their staff last year.


  4. Helpful (3)

    "Great people and products, but business is struggling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    This company is a great place to work. The people are what make it great. There are some really smart engineers working on some very interesting problems (opportunities) and the products are best-in-class.

    Cons

    Management is paying for the sins of previous management. Due to some bad decisions years ago, we have lost some customers. Gaining them back and convincing them that we are now serious in this market is our top priority... but it's slow going. A good reputation, once lost, is very difficult to regain.

    Advice to Management

    It's time to get serious about marketing and employee retention. Do what it takes to keep people. Don't content yourself with our high turnover rates. It's killing us.


  5. Helpful (2)

    "Good but not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Webtrends (More than 3 years)

    Pros

    Good people, products, technology, and opportunity for growth.

    Cons

    Very high turnover in management.


  6. Helpful (2)

    "Optimization Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Optimization Consultant in Seattle, WA
    Former Employee - Optimization Consultant in Seattle, WA
    Doesn't Recommend
    Negative Outlook

    I worked at Webtrends full-time (More than 3 years)

    Pros

    For a while, a great bunch of co-workers. Let me get my feet wet in a new role/

    Cons

    Sales clearly confused about their own products do and the value proposition. Technology falling further behind the rest of the industry. Lack of product support.

    Advice to Management

    Stop turning over sales every 6 months and encourage cross training on products.


  7. Helpful (1)

    "Certainly worth taking a serious look at us"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Cutting edge technologies and some very fun people to work with. There are some good opportunities for professional growth here.

    Cons

    Not nessarily a con, there is challenging work to do in a fast-paced and competative market. If you are looking for a challenge, this is it, and it can be rewarding.

  8. Helpful (2)

    "Solutions Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Engineer in Denver, CO
    Former Employee - Solutions Engineer in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Webtrends full-time (More than a year)

    Pros

    Webtrends had a on-boarding experience which quickly enabled you to get in front of customers quickly.

    Cons

    every 6 months they fired the sales team and then when they saw no revenue growth. Then to save money they shed the entire sales engineering team to have the sales team cover both positions. Keeping only two people to mentor them.

    Advice to Management

    Give your sales team and sales engineering team enough time to build customer relationships and trust. Pivoting every 6 months is disruptive and customers sense the lack of continuity when they are contacted by a new rep every 6 months.


  9. Helpful (1)

    "Amazing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Manager in Seattle, WA
    Former Employee - Office Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Webtrends (Less than a year)

    Pros

    Loved everything about Webtrends. I assisted with HR functions for their Seattle office and absolutely loved my job. Worked there for 4 years and I still miss it to date.

    Cons

    Nothing negative really. I think the company offers a great work culture and was one of the best employers I worked with in my last 10 year of career


  10. Helpful (2)

    "Exciting new product but the culture is dying"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The people make everything. Some of the greatest folks I have ever come across.

    Cons

    They have a BIG problem keeping people. Everyone is overworked and constantly worried about another RIF. The product is really exciting but all the people that made Webtrends great are either being let go or leaving. The CEO is killing the culture that made people stick around for 15 years.

    Advice to Management

    Get better at accurately forecasting your budget. Laying people off every quarter is not a viable or responsible business model.


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