Wickes Reviews | Glassdoor

Wickes Reviews

Updated July 20, 2017
88 reviews

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3.5
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Simon King
32 Ratings

88 Employee Reviews

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Pros
  • culture, being part of Travis Perkins and the current feel of where the business is going (in 6 reviews)

  • Friendly, loyal colleagues who are willing to help (in 3 reviews)

Cons
  • Busy periods place extreme stress on shop floor workers (in 7 reviews)

  • Long hours, some unsociable, but could definitely be a lot worse (in 5 reviews)

More Pros and Cons

  1. "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Man in Niles, IL
    Former Employee - Sales Man in Niles, IL
    Recommends
    No opinion of CEO

    Pros

    It was a very excellent work experience. The people there were very nice to work with. The management i felt, cared for no only their customers but there employees as well.

    Cons

    Some customers were not very friendly which made my job more difficult to perform. Working on commission could be very trying.

    Advice to Management

    The furniture needs and should be better quality. Make salesmen salary more competitive so that they are more motivated and worker turnover is decreased.


  2. "Good company with few progression opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Forklift Operator
    Current Employee - Forklift Operator
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wickes full-time (More than a year)

    Pros

    - Good work conditions
    - some good managers in store and above
    - great social work environment
    - good pay
    - some genuinely amazing stores to work in

    Cons

    - can sometimes end up in a dangerous store
    - a number of poor managers
    - little understating by regional and divisional management of the stores
    - limited career progression opportunities
    - you can often be asked to do crazy hours

    Advice to Management

    Open up roles to the more skilled colleagues who have proven their ability to fulfill roles instead of a people who can 'talk the talk'. A progression scheme for colleagues to enter management.

  3. "Good company, good hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wickes part-time

    Pros

    - Active work
    - Interesting
    - Retail BTEC

    Cons

    - Pay is a lacking


  4. "Down to earth, fast moving environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head of Human Resources in Watford, East of England, England (UK)
    Former Employee - Head of Human Resources in Watford, East of England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wickes full-time (More than 3 years)

    Pros

    Great pace within the organisation, leadership team are accessible and listen to thoughts and ideas from colleagues.

    Cons

    Some office politics at play within certain functions.

    Advice to Management

    Continued to listen and act upon colleague ideas and thoughts.
    Value and recognise those in the business that add value more often


  5. "Management Dependant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service/Sales Assistant in Ruislip, England (UK)
    Former Employee - Customer Service/Sales Assistant in Ruislip, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wickes part-time (More than 5 years)

    Pros

    - Good hourly rate
    - Many hours available if wanted
    - Good relationships between employees (store dependent)

    Cons

    - Management is very inconsistent
    - Employees are rarely kept up to date with special offers, big events etc
    - Busy periods place extreme stress on shop floor workers

    Advice to Management

    Get down out of your offices at peak times and help your colleagues on the floor. The phrase "teamwork" is thrown around ALOT in meetings yet managers rarely lead by example in this area.


  6. "Great Stuff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Watford, East of England, England (UK)
    Former Employee - Marketing in Watford, East of England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Genuinely Full of Great People, and even better vibes.

    It is really easy to make friends in this office.

    The office is amazing - it is a beautiful building with a great openness.

    There's also an amazing shares scheme too.

    Cons

    There is nothing significant to mention

    Advice to Management

    Keep Up The Good Work


  7. "Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Assistant in Grantham, England (UK)
    Current Employee - Customer Service Assistant in Grantham, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wickes part-time (Less than a year)

    Pros

    Great staff, good working hours and enjoyable work

    Cons

    Lots of manual labour can sometimes take its toll

  8. "Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chief Customer Advisor in Rushden, East Midlands, England (UK)
    Former Employee - Chief Customer Advisor in Rushden, East Midlands, England (UK)
    Doesn't Recommend
    Negative Outlook

    I worked at Wickes full-time (More than a year)

    Pros

    Great staff, nice customers,good product range.

    Cons

    Most store managers sneaky and underhanded,don't listen to staff and don't help out .

    Advice to Management

    Stop acting like you don't have to do anything just because you are the manager. Help staff out, back them up and truly listen to them!


  9. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Selling Assistant in London, England (UK)
    Former Employee - Selling Assistant in London, England (UK)
    Doesn't Recommend
    Neutral Outlook

    I worked at Wickes part-time (More than 3 years)

    Pros

    get ripped without gym lol

    Cons

    bully management, no care at all

    Advice to Management

    n/a


  10. "Worked at Wickes for a Year whilst studying"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Customer Service Assistant in Guildford, England (UK)
    Former Employee - Customer Service Assistant in Guildford, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wickes part-time (More than a year)

    Pros

    Very flexible about my university work and was easy to change my hours. My colleagues were amazing. There was a lot of camaraderie between us all which made the job easier. I got paid a London allowance for working in Guildford which helped! All very genuine people. Let you have responsibilities like cashing up the tills and answering the phones. Dealt with any issues at work very well and straight away.

    Cons

    Long hours, some unsociable, but could definitely be a lot worse. We had 6:30am starts and the late shift finished at 8/8:30 but compared to other retail jobs, not too bad! A lot of standing and the customers could be very hard to deal with and it could be stressful at times. Not much training when you first start. Some of the customers were very sexist and there were a couple of colleagues that were the same.

    Advice to Management

    Help your staff with a bit more training


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