Williams Reviews | Glassdoor

Williams Reviews

Updated September 13, 2018
318 reviews

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3.5
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Williams President and Chief Executive Officer Alan S. Armstrong
Alan S. Armstrong
151 Ratings

318 Employee Reviews

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Pros
Cons
  • "Upper management doesn't seem to understand the needs of various departments" (in 10 reviews)

  • "year company veterans who think things should be done the 'good ole ways" (in 10 reviews)

More Pros and Cons

  1. "Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Williams full-time (More than a year)

    Pros

    The office atmosphere is laid back and still everyone knows their job and does it well. Great work life balance.

    Cons

    Processes still need to be streamlined across the entire company to gain efficiency and consistency. Lack of communication company wide.


  2. Helpful (1)

    "Worked for Williams for the past 6+ years."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EHS Supervisor in Tulsa, OK
    Current Employee - EHS Supervisor in Tulsa, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Williams full-time (More than 5 years)

    Pros

    Enjoy the employees who I get to work with and ability to make an impact across multiple teams. Business strategies are clear and make sense.

    Cons

    Company bogged down employees ability to complete work by using multiple systems to track work and EHS metrics. Continued feeling that we have to create and move on the next imitative before we have completed the currently enacted ones.

    Advice to Management

    Follow through on your programs. If something was a bad decision, admit it and move on so the employee base understands how and what we are doing will achieve our goals.

  3. "Tough place to work after ETE merger failure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tulsa, OK
    Current Employee - Anonymous Employee in Tulsa, OK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Williams full-time (More than 10 years)

    Pros

    The individual resources are very close and work together very well. It is a close nit community but it's getting tougher to keep it that way as management is doing their best to discontinue that type of environment.

    Cons

    Williams management is open about discussing "age" of their employees and discriminating on age for internal transfers between IT departments. I hear, "We are looking for younger." quite often from managers. There is poor leadership right now from the CIO down through the directors to managers. They are too far down in the weeds and do not see the bigger picture. Work/Life balance is preached, but not practiced, especially in IT. Management leads by intimidation and fear. The leadership is very IBM like with dress code, removal of work/life balance perks like work from home and management style.

    Advice to Management

    Reduce micro management and abrasive management style. Listen closer to the individual contributor. Be open to moving resources from one tower to another when one tower has too many resources under one manager. There are many opportunities for cross training by allowing resources to move under a different manager. This will reduce strain on managers with too many resources as well and even out the amount of resources per manager.


  4. "Great company and people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Lead in Wamsutter, WY
    Current Employee - Operations Lead in Wamsutter, WY
    Recommends

    I have been working at Williams full-time (More than 8 years)

    Pros

    Benefits are awesome including pension, people are great to work with, and pretty good pay.

    Cons

    Long drive to the plant, 12 hour shift can get daunting, and lead operator position is really stressful.

    Advice to Management

    Need to hire people before things get tight and everyone starts getting overwhelmed with coverages.


  5. "Specialist III - Supply Chain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialist III -Supply Chain in Oklahoma City, OK
    Former Employee - Specialist III -Supply Chain in Oklahoma City, OK
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Williams full-time (More than 3 years)

    Pros

    I really enjoyed working with this company especially everyone in my department.

    Cons

    Things took awhile to get going. Too many meetings with less results which wasted time.


  6. Helpful (5)

    "Going downhill fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer in Houston, TX
    Current Employee - Senior Engineer in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Williams full-time (More than 10 years)

    Pros

    Good benefits
    Good people
    Good variety of work
    Finally getting good technology (skype, surface hubs, touchscreen computers, iPhones, etc) in major office locations

    Cons

    Losing touch with employees fast

    Management doesn't communicate real information to employees at all. It's more high level and no one really knows how to apply it to their day to day work. It's been coming across for years that management doesn't have a clear goal and can't seem to provide clear goals to individual departments.

    Too many unimportant departments with self made scope of work. Departments are confusing and causing a lot of interdepartmental fighting. Seems like departments were created to give friends of management opportunities in management, rather than an actual need for the department.

    No focus on engineering improvement. Says they are operations focused, but it feels more like Project Management, Project Controls & IT focused. Employees are confused that project management = engineering. Construction and Land departments get away with so much monitary waste. Our IT structure is almost a 1:1 ratio of IT employees to project employees. Why do we have so much IT? From an employee on the project side, I barely get support from IT. What do they do? Thought Williams was a pipeline company.

    Becoming more of a status focused company (management more important) instead of focusing on employees and their ideas, feedback, development and happiness.

    Company is changing into a fear based workplace. Managers are focused on the negative and petty things vs showing appreciation towards the employees that do good work and focusing on positives.

    Used to be a wonderful place to work. Now, many are wanting to jump ship.

    Advice to Management

    Employee happiness is the key to company success. Stop with the fear driven, petty-focused negativity and focus on positives and employee appreciation.


  7. Helpful (4)

    "They don't care about employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Williams full-time

    Pros

    You can work at your own pace getting more done versus being told what to get done. However many don't care how much you work if they don't understand what you do they still say you don't do enough. There job is more important.

    Cons

    Telling your vets to stop taking their medication to take anxiety and they have to stop taking it in order to take one for the team when the entire team knows the vet takes medication you will have no one else to blame but Williams.one for the team only endangers the team and your customers. At some point, Williams needs to put their employees first and listen to them not tell them to suck it up and just stop taking your meds to help the team out because the company refuses to hire more people or utilize all its employees.

    Advice to Management

    Put your employees first whether your in Ok, TX, NJ or anywhere else. Bottom line is the safety and well being of your employees, not the bottom dollar.

  8. "Great Place"

    StarStarStarStarStar
    Former Employee - Engineer
    Former Employee - Engineer

    I worked at Williams full-time (More than a year)

    Pros

    Support employees, safety first culture.

    Cons

    Big company so that comes with its headaches.


  9. "Good start but can be improved"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Williams full-time

    Pros

    Good Work-Life Balance
    Relaxed atmosphere
    Team focused

    Cons

    It's not what you know but who you know
    Nepotism


  10. "IT is disconnected from the business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Systems Analyst in Tulsa, OK
    Current Employee - IT Systems Analyst in Tulsa, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Williams full-time (More than 5 years)

    Pros

    Williams as a company has always been a solid staple in the Tulsa community. They have very competitive benefits and foster a great work/life balance. They are very involved in the community and they offer various volunteer opportunities throughout the year. If working from Tulsa, it is in the epicenter of downtown. There is tons of food and entertainment in the area around the tower.

    Cons

    1. IT is very disconnected from the business. Management seems to think they are running a software solutions company instead of supporting a gas pipeline. There is the way the rest of the industry operates and then there is the "Williams way" which is usually a lot less efficient. You have to drink the Williams "Kool-aide" if you want to survive.
    2. Various IT groups are often self-serving. I've found most people at Williams are concerned with self-preservation instead of what is really best for the company. They will often spend millions in capital to save a few dollars recurring - management encourages wasting stupid amounts of money.
    3. Management is extremely slow and most often fails to deliver projects on-time. There are too many directors and they often quarrel with each other until projects die. This also creates very little collaboration between groups.
    4. Around half of IT is outsourced. If you are lucky to be in-sourced, you are constantly on edge as to whether or not another re-org is looming or management decides to outsource your position. Management is very fickle in regards to outsourcing strategy.

    Advice to Management

    1. Stop with the IT outsourcing. It is destroying employee morale.
    2. Focus on the business that makes the money - stop wasting time and money on projects that don't support the business or save the company money.
    3. Upper management - needs to continue streamlining operations so that projects can be delivered on-time - too many delays when compared to our peers.


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