38% would recommend to a friend
(455 total reviews)
37% approve of CEO
Found 455 of over 504 reviews
Updated Nov 23, 2023
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Some good people on the ground trying to do the right thing in a challenging environment." (in 54 reviews)
- "Good benefits for the size of the company." (in 35 reviews)
- "awesome team to work with and manager+'s are wonderful individuals" (in 25 reviews)
- "Great culture and vibe in the London office" (in 25 reviews)
- "Colleagues are great talents to work with" (in 21 reviews)
- "Poor management... seniors wouldn't much care what their teams are doing." (in 21 reviews)
- "1. Too many managers." (in 17 reviews)
- "We've now had 4 rounds of layoffs in the last 10 months." (in 13 reviews)
- "2) The product itself isn't as great as the management team thinks it is." (in 10 reviews)
- "CEO has just fired entire C" (in 9 reviews)
Ratings by Demographics
This rating reflects the overall rating of data.ai and is not affected by filters.
- 2.0Feb 21, 2023Customer Success Manager (CSM)Current EmployeeAustin, TX
Good reputation. Good benefits for the size of the company. Work remote.
Where to start? Just read the review responses from our CPO or Chief of Staff. We’re trying to communicate our issues with you, this is the only way we feel safe and in response you tell us to come to you and you’ll help us leave the company?! The reason these posts are personal is because many of us have poured years of our lives into this company only to see things progressively getting worse. The reason why this seems “coordinated” to management is because a lot of us are sick of the same old responses and things getting worse. Just look at the talent that’s left data.ai. These people weren’t let go, they left. Also, this negative feedback isn’t just limited to us as employees, look at “Interview Experience”. We show 42% negative and a 41% positive rating. We’re supposed to be the industry leader. Our next closest competitor has a Negative 28% and a Positive 47%. Perhaps management should look inward instead of copy and pasting the same response over and over again.46
- 2.0Mar 15, 2023Senior Account ManagerFormer Employee, more than 3 yearsSan Francisco, CA
- Good base salary - Opportunity to sell into big names in the mobile industry - Coworkers are genuinely good people
My time at Data.ai reminds me of the story of the scorpion riding the frog's back across the river. The scorpion promises not to sting the frog, but halfway across the river, he stings the frog anyway. When the frog asks why, the scorpion simply replies, "I couldn't help it. It's in my nature." Welcome to Data.ai. The company enjoyed being the industry leader for years but that time is long gone. The CEO insists on releasing flashy new vapor-wear to upsell while completely neglecting the core platform. Customers see right through it and combine that with the competition catching up, the party is over. A quick look at LinkedIn shows the CRO, SVP of Sales and VP of Sales all left within a 4 month period after being at Data.ai for 7+ years. The culture is toxic. It's pretty obvious which reviews are from HR or coerced employees. It's an open secret that the internal AMP surveys can't be trusted and you just keep your mouth shut. Management can claim this isn't the case but it's not rocket science. In short, this company is a complete disaster. Management is incompetent, the CEO is delusional, the new CRO is a narcissist, and the CPO replying to reviews is having a public meltdown. If you're looking for a job, I would recommend looking elsewhere.48
- 1.0Sep 6, 2023Account ExecutiveCurrent Employee, more than 3 years
Some really great ICs, sadly A LOT have left.
Extremely toxic work culture / environment. Sr leadership are stuck in an echo chamber with their heads in the sand. Fear based management. A lot of concern about optics instead of addressing complaints. Know several people who were let go after expressing their concerns (just look at the CPOs responses to these reviews), incredibly defensive management who’d rather just get rid of ICs than actually face feedback and improve.36
- 1.0Jun 16, 2023AnonymousFormer Employee, more than 1 yearSan Francisco, CA
REALLY good people at the IC and middle management level who genuinely care. Talented, intelligent, kind coworkers who can collaborate and accomplish great things as a team. Pay is competitive but mostly middle of the market. Standard benefits (medical, dental, vision, etc.). Fully remote, no requirement to commute to an office space.
Once upon a time this was a great company to work for... but after the initial RIF back in July 2022, the company started going downhill and FAST! Since then, there been more rounds of layoffs. The toxicity from the top-down is extraordinary! Smart/talented people are either jumping ship, or being laid off for budget reasons. The remaining IC's have taken on the responsibilities of 2 or 3 roles on top of their own, and are being squeezed by leadership/management to produce "quality" work. Despite knowing this, leadership became tone deaf and dismissive about IC's work loads and burn out. The execs say a lot of nice things and are able to rally the workers from time to time, but their actions speak louder than words. With multiple C-Suite people leaving within the same year, the writing's on the wall: data.ai is burning while top leadership fiddles...29
- 1.0May 24, 2023Anonymous EmployeeCurrent Employee, more than 3 yearsSan Francisco, CA
Really talented employees that genuinely care and want to make an impact. The Head of Product, Finance, Sales and Engineering seem to genuinely care about the people. Even with jobs moving to India to save cost, it is the economy and not personal. People understand that.
Divided leadership /executive team. Was very apparent on a recent global forum. A CPO that bullies peers into his ideas and thinking like him. My leader has told me they can't voice concerns as it would upset the CPO and put a target on their back. How is this ok? So many people at data.ai just want to make this the most successful product/company but it is hard to maintain or focus when you never know what is coming. It is heartbreaking to think of leaving but so many of us agree it is time. This just doesn't end well for anyone here.31
- 3.0Sep 13, 2023Ui\Ux DesignerFormer Employee, less than 1 yearSan Francisco, CA
In the beginning of my time at the company, I joined a strong team with an enthusiastic and involved approach to the work.
The company has downsized at least 3 times since the pandemic, constantly laying off workers and sacrificing quality in order to reduce costs13
- 1.0Jun 29, 2023Anonymous EmployeeFormer Employee, more than 1 yearSan Francisco, CA
Some team members are great, that's my only pros.
This company's the most toxic in my entire career. In 10 months, they had three rounds of layoff, and packages are getting smaller and smaller, which means that, despite the CEO communication, the finances are not doing well. You can work 12 hours a day, but your manager doesn't tell you anything to keep you motivated.. The management is horrible, no performance review, no real direction or feedback. The organization acts as a huge technology company, with all the projects moving very slowly or not at all due to processes. Also, the full remote culture is not working, you can have meetings at 5am to 11pm because of the different timezones. I would think twice before joining this company. I've seen people getting laid off two months after joining the company, they have no scruples and don't really care about people.21
- 2.0Jun 25, 2023Sales ManagerFormer Employee, more than 5 years
-Flexible WFH -Still having necessary tools
-Political, company went downhill when they started to hire professional managers, to a small company it became more complicated, the rule changed to survival or less trouble but not doing the right things or push the company forward. When you want to solve a problem it needs so many back and forth. -Culture, the management team speech better than execution. the structure they made caused so many conflicts, and they always say our good culture can concur it. -Product, no convincing new products in recent years19
- 1.0Jul 24, 2023EngineerCurrent Employee, more than 3 years
All the 'Pros' for working here have been either slashed, removed or forgotten in the name of profits and entertaining the ego of the CEO. Just read the other reviews. The CEO, Ted, is sinking this company and taking advantage of all the hard work of many talented people that have given blood, sweat and tears to get the company where it is today. Literally all of those people are gone, including a majority of the senior level people. The most likely reason is to prep the company to be bought instead of investing in their talent and trying to stay competitive.
The biggest 'Con' is the CEO. He has been the reason why they company has been going downhill the last few years. All his talk of "winning with style" and blaming all the problems on the "macro economics" while everyone can see right through his facade. The company has gone through several layoffs this year alone, but the CEO keeps telling people we are "top of field" and literally pushing people to work 12-14 hour days. The last few rounds of layoffs have been quite obvious. They are laying off all their talent and hiring replacements in India. This applies to pretty much all of their backend engineers, DevOps, DBAs, Security and Legal team members. With this, the number of outages has risen exponentially and 80% of the knowledge has been lost from person to person. The only focus anymore is how to squeeze more money out of their current customers with upsales and monotizing anything they can. Over the few years I have been here, I have seen more talent leave this company in the last couple years than over a decade of my career. Slack used to blow up with discussions, collaboration, awesome perks for working at the company and praise. Now its a ghost town with only the Product Managers and Sales team patting themselves on the back. Read all the other real reviews and not the fake 5 star ones. You can see very quickly this company should be avoided at all costs. Not just as your next caraeer but as a customer of the product. Get out while you can. Its only a matter of time before my new India replacement is hired and I will get the boot along with a slap in the face that is their severence package (which keeps shrinking with each round of layoffs)32
data.ai Reviews FAQs
data.ai has an overall rating of 2.9 out of 5, based on over 504 reviews left anonymously by employees. 38% of employees would recommend working at data.ai to a friend and 35% have a positive outlook for the business. This rating has decreased by -31% over the last 12 months.
38% of data.ai employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated data.ai 3.1 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.