dotloop Reviews | Glassdoor

dotloop Reviews

Updated Feb 20, 2019

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Found 84 reviews

4.4
StarStarStarStarStar
Rating TrendsRating Trends
93%
Recommend to a Friend
dotloop CEO Rich Barton
Rich Barton
0 Ratings
Pros
  • "(in 10 reviews)

  • "Great people, great culture, benefits are amazing, free snacks, food, games, etc(in 7 reviews)

Cons
  • "Hard Work: Startups aren't for everyone(in 6 reviews)

  • "With growth comes growing pains so it tests your ability to adapt(in 5 reviews)

More Pros and Cons
  1. Helpful (1)

    "Job Nirvana"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at dotloop full-time for less than a year

    Pros

    All I can say is that working at dotloop for the past six months has been an adventure! For the most part, people start out in support, which gives you a thorough understanding of the product. Training was great, and I felt like there was always someone there to answer my questions. This is a company that really does care about it's employees. The culture is like one big family (one that doesn't bicker with each other...

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    Cons

    Starting out in support can be a bit grueling some days, but the company makes sure something fun is happening every day.

    Advice to Management

    Keep doing what you're doing - caring about your employee's personal and professional lives. Your employees will keep giving you their 100%. Seriously, the best managers here that I've ever had.

    dotloop2018-11-07

    dotloop Response

    November 7, 2018Founder, dotloop

    It warms my heart to read this review. Thank you! We work really hard to make dotloop a great place to work and there's nothing more rewarding than seeing the results bear fruit. Thanks for being part of our team. Austin, Founder & GM of dotloop

  2. "Over promise and under deliver!"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at dotloop

      Pros

      Decent culture, decent snacks, potentially a free trip to Seattle!

      Cons

      With a sales job at dotloop, you have about a one in five chance to be successful. Or at least, judging by the patterns of turnover, that is the case. You will be cold calling on beat up accounts with the hope that someone says yes. And, realistically, if you’re making more than 50K, the odds you’ll be taking a pay cut year one are VERY high. Best of luck!

      Advice to Management

      Distribute the leads better! Pay a better base salary!

      dotloop2019-02-20

      dotloop Response

      February 28, 2019Senior Director, Sales & Marketing

      Thank you for sharing your feedback. We take all constructive feedback seriously, and will always work to prioritize the success of our employees. We recognize there is always room for improvement and have invested heavily into prospecting tools that make it easier for our sales consultants ...

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    • "Great company, but very little room for advancement"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at dotloop full-time

      Pros

      Great people, great culture, benefits are amazing, free snacks, food, games, etc.

      Cons

      There is very little room for advancement. People who have been with dotloop for a long time often get overlooked for the hard work they do. Sales and support are typically the only opportunities available.

      Advice to Management

      Don’t overlook employees who have been with you since the beginning. Should new positions open up, consider hiring internally first.

      dotloop2019-01-07

      dotloop Response

      January 10, 2019Senior Director, Sales & Marketing

      Thank you for this review. It's great to hear that you enjoy our great culture, atmosphere and benefits. In terms of career development and advancement, I agree there is always room for improvement. We work closely with our Learning & Development team to continue to invest heavily ...

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    • Helpful (1)

      "The best job I have ever had"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Support Representative in Cincinnati, OH
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at dotloop full-time for less than a year

      Pros

      I had read all the reviews on Glassdoor and they seemed too good to be true.....then I started working here. Holy cow, they are all true. -The culture is amazing. Upbeat, hard-working, and incredibly supportive. I love that it's focused on teamwork and collaboration, not cut-throat competition. Such a healthy environment. -The company is so focused on supporting its employees. Amazing health benefits, paternity/maternity...

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      Cons

      Not a single one. I love going to work, something I have NEVER said in my life.

      dotloop2018-10-12

      dotloop Response

      October 13, 2018Founder, dotloop

      Thank you for this review. It's so great that you are loving our people, culture and benefits. We work very hard to make dotloop and Zillow Group a great place to work and it's truly rewarding to receive this feedback. Austin, Founder & GM

    • Helpful (1)

      "I Found My Professional Home- Unmatched Happiness"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Consultant in Cincinnati, OH
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at dotloop full-time for more than a year

      Pros

      The culture, benefits, professional challenges, and opportunities are unmatched. Untapped career growth, leadership that listens and interacts, fun environment and work-life balance. People really believe in Zillow Group’s mission- the passion is contagious.

      Cons

      People are TOO good at ping pong.

      Advice to Management

      Don’t stop believing in your employees and team.

      dotloop2018-09-08

      dotloop Response

      September 10, 2018Founder, dotloop

      Thank you for this thoughtful review. It's great to hear that you are finding so much happiness and satisfaction in your work at dotloop / Zillow Group! Although, I'm sorry that we don't have a solution to the ping pong dilemma ;) Austin, Founder & GM

    • Helpful (2)

      "Best place I've ever worked"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Business Consultant in Cincinnati, OH
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at dotloop full-time for more than a year

      Pros

      The culture here is unmatched. You're not working with co-workers, you're working with family. Very relaxed, casual environment that makes you excited to work hard. The benefits are fantastic and the company is all about work hard/play hard. Having come from an absolutely miserable job in logistics, dotloop/zillow group gives me hope for corporate America. Hands down the best company to work for in the country. Much...

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      Cons

      Can't work overtime so you can make even more money than you do already. They are really big on having a work/life balance. This is tough to get used to if you're a workaholic, but also a necessity to having a healthy life.

      Advice to Management

      Keep doing what you do. With how large our company is, you do a fantastic job in making every single person feel special and important. Keep turning on the lights and continue to make winning fun!

      dotloop2018-08-15

      dotloop Response

      August 16, 2018Founder, dotloop

      Thanks for this review! It's fantastic to hear you describe the dotloop culture and team as your high points. Great people build great businesses, and we are fortunate to have so many great people at our company. Austin, Founder & GM

    • Helpful (1)

      "Amazing Place to Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Consultant in Cincinnati, OH
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at dotloop full-time for less than a year

      Pros

      My time at dotloop was absolutely amazing. The culture their is top notch. The benefits are out of this world. The people are great, including and especially management. They provide you with thorough training and set you up for success. Best place I've ever worked.

      Cons

      At the end of the day, it's sales. You get what you put in. Not really a con, just the facts.

      Advice to Management

      Keep doing what you're doing!

      dotloop2018-08-02

      dotloop Response

      August 3, 2018Founder, dotloop

      Thank you for this very thoughtful review. It's really great to hear that you enjoyed your time at dotloop and that you speak so highly of our management. This is an area of great focus for dotloop and Zillow Group, so it means a lot to hear your feedback. Austin, Founder & GM

    • Helpful (4)

      "An Amazing Place To Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at dotloop full-time

      Pros

      I have nothing but positive things to say about Dotloop! From the company culture, to the work environment, you could not ask for a better place to come to work at! It is the type of job that you feel excited about coming to work every morning. One of the coolest pros about Dotloop is the gym reimbursement every month as well as catered lunches and plenty pto! It sounds like it is almost too good to be true but this...

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      Cons

      No cons, Dotloop covers every base as far as what it takes to be a great company; culture, atmosphere, fair pay, benefits, etc!

      dotloop2018-04-24

      dotloop Response

      April 25, 2018CEO (Spencer Rascoff)

      awesome. Thank you so much for the great review. I love dotloop, and I love our Cincinnati office also. Dotloop is doing very important work, and is tightly integrated with our Premier Agent business which is so core to our success.

    • Helpful (1)

      "Great benefits, not great growth opportunities"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Representative - Tech Support in Cincinnati, OH
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at dotloop full-time for more than a year

      Pros

      Benefits, culture, competitive pay, great co-workers, renovated office

      Cons

      Lack of opportunities to transfer departments, can get sucked into playing office politics

      dotloop2018-05-16

      dotloop Response

      May 16, 2018VP, Customer Experience

      Thanks for your review and happy to hear you enjoyed dotloop's great culture, benefits and people! Career advancement is a topic that we spend a lot of time focused on, so thank you for surfacing it here. For context, we think about advancement on two levels. One level of advancement ...

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    • "Great People!"

      StarStarStarStarStar
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends

      I worked at dotloop full-time

      Pros

      The best people I've ever worked with!

      Cons

      Didn't invest in top talent. Leadership was a mess.

      dotloop2018-05-08

      dotloop Response

      May 8, 2018VP, Customer Experience

      Thanks for your review! I agree that we have awesome people on our team! Having great leadership and those leaders investing in our employees are top priorities for dotloop. I would love for you to reach out directly @ dabney@dotloop.com to elaborate so we can understand more about ...

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    Found 84 reviews