eTeam Reviews | Glassdoor

eTeam Reviews

Updated January 25, 2017
71 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
eTeam CEO Ben Thakur
Ben Thakur
49 Ratings

71 Employee Reviews

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Pros
  • Good Environment, Good Working Procedure (in 8 reviews)

  • only good factor is the cab facility (in 4 reviews)

Cons
  • as such no cons but provide salary on time, sometimes it get delayed otherwise good (in 5 reviews)

  • The whole hiring process was like pulling teeth (in 3 reviews)

More Pros and Cons

  1. "Imaging Clerk at Lincoln Financial Group in Fort Wayne, IN"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eTeam full-time

    Pros

    Everyone is extremely pleasant to deal with. They really care about their employees.

    Cons

    I do not have any cons.

    Advice to Management

    Keep up the great work. I would recommend e-Team to my friends and family members.


  2. "Business Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plainsboro, NJ
    Current Employee - Anonymous Employee in Plainsboro, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Team members are very polite, friendly & helpful. I really enjoy working with eTeam.

    Cons

    I enjoy working with eTeam, no complains.

    Advice to Management

    none

    eTeam Response

    Nov 17, 2016 – Manager - HR

    Thank you for your feedback. We will continue to strive and do everything to support you on your assignment and provide you a better experience each time.


  3. Helpful (6)

    "Bait and Switch, Should sell their company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in New York, NY
    Current Employee - Account Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at eTeam full-time (More than 5 years)

    Pros

    They are able to pay you the money that you want in the beginning and will promise you great potential, grow and training. Attractive compensation and opportunity

    Cons

    Bait and switch, do not trust them. CEO will tell you one thing and do another. Training is a joke, their leads are old, very few big player companies, and feel like the companies engage eTeam, INC because of their minority owned status only. The review responses on Glassdoor, are scripted and do not care about constructive criticism, but how they are percieved. The pictures are misleading, and there isn't a conference room and favor's family members over loyal team and hard working employees. If you are prepared for unrealistic expectation and outdated business practices, then this is you place. This place will not offer you grow, but merely tap you for your information and hang you out to dry. CEO does not put himself in front of the client enough, doesn't invest unless the client gives them something first, outdated infrastructure, empowers the wrong leadership, and questionable delivery practices and weak delivery model.

    All the negative reviews are authentic, everything else is staged or misleading. Not sure have they have 3+ stars and hope all the other "used" employees come and post their horrible stories.

    Advice to Management

    If you want to grow and not remain stagnant like we have for the 10+ years, then invest 100% of your earning into your company, and quit exploiting hard working and Americans, and hard working H1B Visa employees. If you don't put yourself in front of the client then no will ever respect you as a company. Until then, there is no point in you showing up for work and should highly consider selling your company.

    eTeam Response

    Dec 28, 2016 – Head Human Resources

    Dear Employee, Thank you for giving your valuable time to share your feedback about eTeam. We would like to keep you posted we have taken up your feedback with concern department and will try ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (3)

    "Boilerroom operation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    At least it's a paycheck.

    Cons

    Minimal contact. When you do get someone on the phone it sounds just like a call center,
    Health insurance open enrollment period is designed to discourage enrollment.
    Minimal benefits.


  6. Helpful (5)

    "No growth, no satisfaction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter/Sales Representative
    Current Employee - Recruiter/Sales Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at eTeam (More than a year)

    Pros

    None, there are absolutely no pros to being here and as a client I would terminate all MSAs. Stay away, run away as I am trying to find another opportunity since I cannot be here any longer.

    Cons

    If you notice all the feedback from all the negative reviews are the same, the culture is not unified and is only worried about their bottom line.

    All the negative reviews are 100% accurate. They do not have a delivery model that is competent to today's market nor is there CEO ready to meet the demands of fortune 500 clients. If you want to grow your career do not go here.

    Advice to Management

    Do you more as a CEO and lead from the front.


  7. Helpful (1)

    "PeopleSoft"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Sometime they talk nicely with you.

    Cons

    They don't give payments and it will linger for years before you ever see them.

    Advice to Management

    only way you will get more business if you are truthful with people who earn you money


  8. "excellent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in Scottsdale, AZ
    Current Employee - Systems Analyst in Scottsdale, AZ
    Recommends
    Positive Outlook

    Pros

    My personal experience is i feel very comfortable good response very friendly people.

    Cons

    i feel good with this people

    Advice to Management

    excellent

    eTeam Response

    Oct 24, 2016 – Manager - HR

    Thanks for your response. It always great to know that our employees feel comfortable while working with us. We will make sure that we continue doing good work and add on to your experience ... More


  9. Helpful (3)

    "Contractor revolving door"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Swiftwater, PA
    Current Employee - Anonymous Employee in Swiftwater, PA
    Doesn't Recommend
    Neutral Outlook

    I have been working at eTeam full-time (More than a year)

    Pros

    eteam only care to get you the contract period. The company in Swiftwater,PA is very backwards. Lacks updated technology.

    Cons

    Eteam rarely communicates with their contractors. If you have an issue good luck to get it dealt with.

    Advice to Management

    Get at website to track and resolve inseat contractors issues. Frustrating.

    eTeam Response

    Sep 12, 2016 – Manager - HR

    Sorry too hear about your experience. We strive to be proactive in our communications with our employees and apologize if you did not find it to be the case. We hope to connect with you soon and ... More


  10. "Great team!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Project Management
    Current Employee - Project Management
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Slow to start but once a client is interested, they are all over the task. Consistent emails, phone calls and support. The onboarding team has some kinks but they are better than most.

    Cons

    Dont respond to emails with emails. Phone calls are good but if you want to engage someone with little time to spare, please use emails!

    Advice to Management

    Please get your team to respond to preferred mode of communication with the contractors. Also, it would be good if the onboarding/HR team was in touch with the hiring/recruiting team.

    eTeam Response

    Aug 10, 2016 – Manager - HR

    We aspire to be proactive in terms of communicating with our employees either by phone or emails. We will work with you on your preferences to give you a better experience each time we interact with ... More


  11. Helpful (1)

    "Insurance assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Insurance Assistant in Irving, TX
    Current Employee - Insurance Assistant in Irving, TX
    Recommends

    Pros

    Eteam is a great company to work with. My assignment is very close to home and hours are flexible.

    Cons

    Biweekly pay should be change to weekly since its a contract position

    eTeam Response

    Jul 25, 2016 – Manager - HR

    We are happy that we could provide you with a good opportunity based on your needs and also that you like working with us. The pay suggestion is something that we have considered in the past however ... More



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