"It’s interesting, people think support tickets are bad in general… But a lot of support tickets are good because it means the customer is engaged. A lot of ‘how to’ support tickets generally means that the customer is engaged and really wants to understand this." - Emmanuelle Skala on scaling the Customer Success org at Toast
"What I get the most fulfillment out of is building a team. I had the opportunity to build product marketing teams from early stages to full-fledged teams a few times now, which I feel really fortunate about. Hiring the right people and giving them the tools and context to do great jobs, launch new products, and empower sales teams has been amazing." - Kelly Sennatt Esten
"This [new] tradition is very reflective of our fun and quirky culture. At Toast, we like to innovate and think outside the box. This event is definitely symbolic of that. Plus, who doesn't love Harry Potter? It really brings people together, and building community is something that we are deeply passionate about here at Toast." - Mary Catherine (MC) Nealon on our recent celebration of Harry Potter's birthday
We've got our eyes on the *pies* (We can't resist a good food pun when we see it)!
"When you work in an environment where people are encouraged to bring their full selves to work, they bring their best selves. That's why I love working at Toast. The people are, without question, the best perk of working here."
"At Toast, we win as a team, play as a team, do right by the customer, have no ego- these are the things that every department and every person at this company live by and are the soft skills that we make sure every member of our team has." - Brian Elworthy, General Counsel
Yesterday was Harry Potter's birthday, so our Workplace Experience team transformed Toast into the newest Hogwarts campus. For more pics and videos from yesterday's festivities, check out Life at Toast on Instagram! #lovewhereyouwork #wearetoasters
We are so excited to announce our acquisition of StratEx, a HR and payroll software company based in Chicago. We can't wait to welcome our newest Midwestern Toasters to the team! #WeAreToasters
We're brewing up something exciting! Get ready to network with Toasters and local marketers at our very first Hops & Hiring event! If this sounds like your jam, sign up below#WeAreToasters #WeAreHiring
Wondering what it's really like to work here? Check out @lifeattoast on Instagram. You can also follow our hashtags #WeAreToasters and #ToastyTuesday for more fun Toaster-generated content!