American Family Insurance Insurance Agent Interview

Interviewed May 2009 in Bellevue, WA (took 3 weeks)

I was initially contacted by a district manager to come in, and I scheduled an appointment. We had a 36 minute informational interview. Then I had a series of credit and background checks which took quite a while -- nearly 10 days. Then we scheduled a formal interview. Their process is where they ask a question, ask how you made the decision about it, and what was the outcome of your decision. They do this three part process for every question. Next, I was given homework to do, and found ten people to talk about insurance with, and then took down their info. Finally, one more of those interviews with the three part answers.

They grade you on your answers numerically, and whoever the highest on the board are at the end of the week get the job, or at least that's what they said.