Pros
Fun work environment. Casual dress; hybrid work; generous PTO and ability to flex hours; free $15 on-site lunch credit. lots of work perks; contests, giveaways; room for growth
Cons
Back to back calls; stressful; constant changes; no more high paying bonus; calls are rated based on AI; switching to new managers every 6 months; favoritism; constant team meetings about increasing offers to customers. Supervisors are never around to help,