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      Booking.com

      Part of Booking Holdings

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      Related searches: Booking.com reviews | Booking.com jobs | Booking.com salaries | Booking.com benefits | Booking.com interviews
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      What are perks and other benefits like at Booking.com?

      Booking.com reviews

      Good first impression so far!

      Marketing specialist
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      People seem to have a lot of domain expertise and professionalism mixed with not taking things too seriously (which can be rare in companies). Obviously a global company, so seems to be scope to explore international opportunities if that is your goal. There are a lot of learning and development resources as well. Interesting work in my area, and a lot less micro managing or top down pressure than previous companies. They offer a lot of perks and benefits (discounts on travel, free lunch, yoga in the office) and people seem to genuinely like working here (tenure is also quite high for people Vs. other companies i have worked at)

      Cons

      There can be a lot of meetings that are openly acknowledged to be unnecessary but still happen seemingly because of inertia.

      Good work life balance

      Anonymous employee
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good package and benefits, good work life balance

      Cons

      Large with many processes to follow, can be slow at times

      avatar
      Booking.com Response
      now
      Hi, thank you for your review. We are happy to hear that you appreciate the work-life balance and enjoy the benefits and compensation offered. Your feedback regarding the work processes is valuable to us. While it may sometimes lead to slowing down progress due to the large teams and the input of your co-workers, we believe quality is more important than speed. We value the diverse perspective of our teams, and we know that teamwork has defined the success of Booking.com throughout the years. However, we encourage you to contact your manager to discuss this matter further and identify ways to optimize ease of work. We wish you the best of luck with your career. The Booking.com team

      Good International Company

      Lead recruiter
      Former employee
      Seattle, WA
      Recommend
      CEO approval
      Business Outlook

      Pros

      Collaboration, perks and benefits and great work life balance

      Cons

      International time zones tend to be tricky

      Good place

      Tax analyst
      Current employee
      Amsterdam
      Recommend
      CEO approval
      Business Outlook

      Pros

      I believe the office space is amazing, good benefits for being an employee and of course depends on your team’s management how enjoyable the work is.

      Cons

      Sometimes is too big of a company, so some things might take longer to figure it out.

      avatar
      Booking.com Response
      now
      Hi, thank you for sharing your review here. We are glad to hear that you enjoy the office space and appreciate the benefits. We are committed to providing our employees with a rewarding career experience as we continue to invest in our training programs and improve our work processes. Therefore, we appreciate your feedback. Feel free to schedule a meeting with your manager to discuss ways to optimize ease of work. Thanks for being part of our journey, and we wish you continued success at the company. The Booking.com team

      Good

      Anonymous employee
      Former employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly colleagues, good benefits and work life balance

      Cons

      While there are growth opportunities in certain departments, others, like customer service may face slower career progression.

      avatar
      Booking.com Response
      now
      Thank you for looking back on your time at Booking.com. We are pleased to hear that you appreciated the work-life balance, the benefits offered and working with your colleagues. At the same time, your feedback regarding career growth opportunities or promotions is appreciated as well. Please know that we have taken several steps in promoting employee development and revamping our training and development practices to offer more promotions and career growth opportunities within the company. We wish you all the best with your future career endeavors. The Booking.com team

      Good Place to work

      Experience manager
      Current employee
      New York, NY
      Recommend
      CEO approval
      Business Outlook

      Pros

      They think about employee good benefits Good work life balance

      Cons

      Lot s of approval levels

      Bossy local managers

      Booking home partner manager
      Former employee
      Bangkok
      Recommend
      CEO approval
      Business Outlook

      Pros

      International culture, good benefits, lots of paid holidays

      Cons

      Local Micro manage. Managers expected you done everything and lots of meetings.

      avatar
      Booking.com Response
      now
      Thank you for your review. We are pleased to hear that you appreciated the workplace culture and benefits. Your feedback and advice to the management regarding micro-managing is important to us and appreciated as well. Please know we are actively working on providing our management team with the right tools for continuous improvement. The positive experience of our customers, partners and employees is at the center of our focus. Wishing you all the best with your future career. The Booking.com team

      It was good whilst it lasted

      Customer service team lead
      Former employee
      London, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great structure as a business, great benefits and great company culture

      Cons

      Bad local management, with little management skills

      avatar
      Booking.com Response
      now
      Thank you for sharing a few words about your time at the company. We are glad to hear that you appreciated the business structure, benefits, and company culture. However, it is unfortunate to hear about your experience with the local management. Please know that we are actively working with local management to improve policies and behavior, to make every employee feel safe and aligned with our values. Thank you for sharing this with us, and we wish you all the best. The Booking.com team

      A busy workplace depends on the language line

      Customer service guest specialist
      Former employee
      London, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, free meals, regular team outings, and a super friendly office. The system is user-friendly (compared with other companies I worked with.) Many side projects are available for staff to apply.

      Cons

      Since every staff works on different language lines, some lines are always busier than others. A lot of demanding customers, and phone calls kept coming in, which made me super anxious.

      avatar
      Booking.com Response
      now
      Thank you for sharing your thoughts in your review. We are glad to see that you can reflect favorably on your time at Booking.com, and that the rewards and benefits provided were appreciated. Your thoughts regarding our internal work structure are important to us as well and are welcomed. Thanks again, and we wish you all the best for the future. The Booking.com team

      Supportive management with busy peak periods

      Cs guest specialist
      Former employee
      Amsterdam
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, nice management team and colleagues

      Cons

      Can be busy during peak times

      avatar
      Booking.com Response
      now
      Hi, thank you for the kind words! We're delighted to hear that you feel supported by your management team and that you enjoy your colleagues. Peak periods are indeed demanding in our industry, and we truly appreciate the dedication of our Customer Service team during those times. Thank you for being part of the Booking.com family! The Booking.com team