What are perks and other benefits like at State Farm?

The benefits and pay paired with the opportunities for growth in other departments can be a huge plus when working for State Farm no matter the position you start in. There are always openings to move and grow, so long as you're on top of your current position.

The constant pressure to meet metrics while maintaining quality can be a huge emotional and mental drain, especially when many of the metrics haven't been changed in 20 years to adjust to a rise in responsibilities for auto adjusters. Expectations to do the job to its fullest and handle every claim to the furthest extent is in constant opposition with the speed that they expect to be used to do so. This very often results in employees cutting corners to meet numbers at the cost of proper claim handling and customer service. In addition to this, cuts are constantly being made to save State Farm money as a whole (often lost as a result of quality handling) while piling more work on top of the lower rung positions instead of hiring more to increase quality of work. Very often brand new projects, programs, and procedural changes are implemented with little warning and poor communication to set affected associates up for success such as people being randomly selected from on department to help another with only a day of training to learn that department's work (that the associates you're helping have been trained for weeks to learn). It can be incredibly stressful.

Great benefits and great pay and work from home

Don't have any cons. I enjoy it

Good benefits, work from home flexibility, PTO.

Terrible management, terrible management practices.

Great benefits, pay was decent but other insurance company pays way more w/same benefits or even more.

I had 6 supervisors the whole time I was there. Last supervisor would do a 1x1 w/the employees as have to do. Use to tell me that when you get old the minds go's. Father pass away and shortly after because I reported her to HR which did nothing. I was terminated by the supervisor. Every time she would have some body shadow w/me then they would tell me that I work a claim the same way they did. I knew my job but w/this supervisor I was made as if I did not. Age Discrimination is so real. Well now the recordings can still be played back by the conversations when it was said to me to show proof. I was a excellent employer until I got the wrong supervisor that I never ask for.

The biggest pro is flexibility in income due to commission.

Experience is highly dependent on the Agent you work for. Every office is run differently including base salary and commissions. There is no protection to team members and depending on the agent the only benefit one might get is a life insurance policy that the agent will pay for (and collect commission on).. Rates can be unreasonable in some cases. Constant rate increases and the billing department is a wreck.. I personally worked for an Agent who would write policies to avoid paying team members if that says anything at all…Again solely depends on the agent and if the agent has the ability to take care of their team members..

Good benefits, good management, offered trainings are exemplary, good team culture. Difficult to move around.

Heavy workload, lower than average salaries, cuts on overtime. Slow down in hiring and pick up on employees moving elsewhere pressures current employees with more work, no replacement.

Great benefits, great pay, and great perks

Big company means lots of movement constantly in 2 years I saw five different managers and was moved to 3 different territories

Flexible working arrangements, decent benefits, good pay, a lot of space to move around due to the sheer size of the company (once you learn your way around).

In my department, people are promoted based on who you know and tenure at the company. There are a lot of people who have been here 10+ years. Very clan-like. Very gossipy and "State Farm nice" culture makes it difficult to foster healthy work relationships, set healthy expectations across work and silos, challenge each other respectfully to foster new thinking and innovation, and much of the work in my department is based on output rather than outcomes. They continue to put leaders over teams that are not keeping up with industry trends and instead, it's about keeping up with the competition... rather than creating a good experience for customers. Work is reactive and not proactive. I could go on... Think: "This is how we've always done it" culture, and that's what you're getting

Staff was great, friendly. Lots of available resources to help navigate through products.

No benefits unless you are in corporate or work in a larger office.

Competitive pay compared to other similar jobs

Extremely metrics based, claims employees do not get the benefits and culture that the rest of the company is privy to. It is extremely fast paced and you are just a number measured by the constant expectation to produce more and more results with little to no recognition.