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Xerox

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Xerox

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Have questions about working at Xerox? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Xerox.

All answers shown come directly from Xerox Reviews and are not edited or altered.

63 English questions out of 63

July 27, 2021

What is paid time off like at Xerox?

Pros

Teammates are great and it is a pleasure to collaborate and learn from them, very bright and experienced individuals who are unfortunately all on the same sinking boat with you.

Cons

You will be working with old and stagnant technologies. Do not expect to be innovating and be working with "up and coming" technologies and/or projects. If you care about automation and ease-of-use processes and technologies, that is something you will *not* find here. Everything you do will be *extremely* manual and time consuming with minimal documentation. Executives will *not* listen to you and only care about their hefty paychecks. You will have meetings where executives ask for "honest feedback" because "these are the hard meetings where we want to learn from you" but this is all fake and a front to make you *feel* like it means something. The second you provide honest feedback, you will receive instant private messages from HR and executives calling your honest feedback "complaining" and to "take your complaints elsewhere." No PTO days for the first six months, zero. You will only receive 10 PTO days year 0-5 unless you negotiate higher with the recruiter. You still only begin accruing PTO after six months, meaning zero days off for the first six months. Also, there is no method at this huge corporation to track PTO days, you have to keep track of your own PTO days as there is no official company system to do it. Edit: To add to this, PTO does begin accruing on Jan 1st. Example: your start date is Feb 10th = you do not begin to accrue PTO until the quarter after August 10 (six months from your start date), meaning no PTO until Sept 1st. Your start date is Dec 10th = you begin accruing PTO days on Jan 1st because everything resets on Jan 1st. A very odd policy. Your PTO balance only goes up once a quarter, not every paycheck. If you have 10 days per year, you get 2.5 days on the first day of every quarter. You will receive no raises whilst being required to fill out performance goals and getting performance reviews. In the end, HR will stay mute and not even mention raises, they will act like raises are not a thing they have even heard of before. Do not expect your career to progress through promotion. During meetings, the executive team will be very proud and gloat that X (a single digit number) employees were promoted but management will "forget" to mention that only X out of 200+ employees (on the team) were promoted, meaning about 1-2% of employees are actually promoted, if that. The chances of you being one of them is slim to none unless you have connections with higher ups within the organization. You will be required to use your personal cellphone to be on-call and you will *not* receive any mobile phone reimbursement, executives will state that "this is no longer a thing companies do" and "you already pay for your mobile phone, you don't need reimbursement." On-call hours and weekend hours are also mandatory and you will be working 60-70 hour weeks at times of the month. Your direct manager may not support this but upper management will pressure them into requiring you into working this many hours. Do not expect your voice to be heard. You will repeatedly be asked to do survey's and studies of "why can Xerox not retain skilled employees" but no change will come and your voices will fall upon deaf ears. This is all a front to make you believe "change is coming", believe me, it is not. You will not receive any 401k match until at least 2023. Xerox does not pay 401(k) match every paycheck but only once a year, they are going to re-evaluate in 2022 if you will be receiving 2022's 401k match in Q1 2023. Communication was sent out in Q1 2021 that there will be no 401k match for 2021 (that would have been paid out in Q1 2022), which is funny because Xerox just announced earnings and will be giving a dividend to shareholders whilst suffocating their employees of benefits. The chances of a bonus are slim to none, if there is a bonus it will be less than annual inflation. There was no bonus for 2019 nor 2020, and most likely none for 2021 at the rate they have announced removal of benefits thus far. Turnover rates are through the roof, you will not even have a chance to build relationships with your teammates before they will be gone. Literally everyone on the IT team is currently looking for other jobs because they are dissatisfied with their pay, benefits, PTO, 401k, health care, and upper management. Employees are leaving in huge numbers for a reason. Stay away if you care about your career, coming here can be career suicide in IT. They do *not* have the technological, financial, or benefits ability to attract and retain young and bright talent. There is a reason for this, the benefits and offerings of this company are from another era and they are unwilling to change. Recruiters *will* purposely lie to you and/or say "hmm, I am not sure about that, I know we have it" to meet their quota. For example: if you ask the recruiters "hey, does Xerox contribute anything to our HSA?" The recruiter will say something along the lines of "I know we offer a HSA match but I am not sure of the exact number." The reason they say this answer? Because they know you are coming in at a six-figure salary and the HSA match is tier'd and you will only get $100/year in HSA match. It is deceitful and purposeful withholding of information. You may report it to HR but no change will come. And lastly, no one is allowed to work remote, you will be required to come into the office. The most that may happen is your manager discretely let's you work remote once or twice a week.

Advice to Management

If management has no idea what is wrong from all the fake "be honest with us" meetings than they truly are blind and deaf to everything around them.

Literally everyone on the IT team is currently looking for other jobs because they are dissatisfied with their pay, benefits, PTO, 401k, health care, and upper management.

July 27, 2021

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July 7, 2021

Does Xerox offer relocation assistance?

Pros

They have a good benefits package and a decent amount of vacation time.

Cons

The lowest level employees are meaningless and replaceable and they charge you to use their vehicle.

Advice to Management

Show employees that they are valued.

They have a good benefits package and a decent amount of vacation time.

July 7, 2021

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November 14, 2021

Does Xerox offer massages?

Pros

health benefits. Some colleagues are nice. Normal working hours.

Cons

Dying industry. Clueless leadership. Talent leaving. Work all December. Never a party. Not even free coffee in the office. No room to grow.

Advice to Management

Let FujiFilm Business Innovation buy you out.

Not even free coffee in the office.

November 14, 2021

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January 17, 2021

Does Xerox offer dental insurance?

Pros

I don't think there are any left.

Cons

Low raises, no room for advancement, medical coverage was horrible and expensive. Cut 401k match and have to work through the year to get matched. Luckily I moved on before the temporary furlough that turned permanent for so many people. Do not accept a field position at this company unless YOU are using it as a stepping stone. They do not care about their employees and it shows.

Advice to Management

Your field technicians are the backbone of your company. Quit treating them as if they're disposable.

Low raises, no room for advancement, medical coverage was horrible and expensive.

January 17, 2021

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April 6, 2021

Does Xerox have a pension plan?

Pros

Corporate benefits, decent management, good support network, good pension

Cons

Always crying poverty, engineer cars at 200k miles and 7 years old, falling apart. Quick to stamp out dissent.

Corporate benefits, decent management, good support network, good pension

April 6, 2021

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63 English questions out of 63

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