I applied online. The process took 2 weeks. I interviewed at ASDA (Solihull, England) in Nov 2017
Interview
Situational test online and then invited to an Asda Magic Event. Played a group bingo to break the ice and then came up with ideas on how to get involved with the community and charity at Christmas. Taken to look around the store and to pick out things that could be improved and what was good. Discussed ideas about the stores and then had a 1 on 1 interview.
Interview questions [3]
Question 1
A time when you received negative feedback and how did you respond to it?
Ok. A lot of questions though and they don’t really seem relevant to the position. Not sure why you get asked when you’ve gone above and beyond to be honest
Farnborough, Hampshire, South East England, England
Accepted offer
Positive experience
Easy interview
Application
I interviewed at ASDA (Farnborough, Hampshire, South East England, England)
Interview
Basic questions of favourite item, what good customer service is, team work tasks to complete in a group, when available work sheet, very simple then range a few days later for on boarding
Group session (team building, think we had to make a model etc) followed by short individual interview. There was also bag packing for 20 minute, checking interaction with public etc. It was all fine.
Interview questions [1]
Question 1
When have I gone above and beyond to provide excellent customer service?