I applied online. I interviewed at AXA (Galway) in Mar 2017
Interview
Competency based interview to start asking about previous experience of web handled a difficult client or complaint. Asked how we worked well as part of a team etc...
Also there were questions about past experience and education. They wanted to see customer service experience
Interview questions [1]
Question 1
How would I work well under pressure as calls can be high volume
Le processus d’embauche chez AXA commence généralement par une présélection de votre CV, suivie d’un entretien téléphonique ou vidéo pour évaluer vos compétences et motivations. Selon le poste, des tests techniques ou d’aptitude peuvent être demandés. Ensuite, des entretiens avec le manager et/ou l’équipe approfondissent vos expériences et compétences avant la décision finale.
Interview questions [1]
Question 1
Tell me about a time you handled a difficult client
I applied online. The process took 2 weeks. I interviewed at AXA (London, England) in Jan 2023
Interview
Great company and always del8veeing an excellent service. The interview process was very easy and all information provided accurately. Would most likely apply again for any future jobs.
Thank you for the opportunity
