It was a standard behavior based interview. The STAR method is used, and there is about 4-5 questions. There is an initial basic interview where you record your answer and submit it.
Interview questions [1]
Question 1
Describe a time you have had to deal with a difficult customer.
It was good over all. I liked how it was interactive and how they were involved in the interview process. The company seemed to be very organized. They also had good communication methods to discuss the next steps.
Interview questions [1]
Question 1
About my experience that applies to this current role.
Smooth process. Easy to relate to questions. Convenient. Interviewed via montage. I was made to feel comfortable throughout the whole interview process, this may the interview go smoothly.
Interview questions [1]
Question 1
How would you handle a frustrated customer that’s been transferred around.
