Amadeus Third Line Support interview questions

They asked why Amadeus. Tell us about yourself and your role. Example of any challenge u found in job and how you came over it. if you ever had a chance to take decision on behalf of your manager, how did you handle it. Do you take decision on which tools to use? Strengths and weaknesses. Any lesson learned so far with any of your failure at work? Do you get training for everything or its learning in job? How do you communicate to people outside the campus, if they work in different countries/time zones? How do you convince a customer if the fix takes longer then expected or if you cannot replicate their issue, what steps do you take? Are you willing to work on weekends. Salary expectations.