American Family Insurance Interview Questions
Updated May 11, 2022
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Found 257 of over 257 interviews
Popular
- Popular
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Interviews at American Family Insurance
Experience
Positive70%
Negative16%
Neutral14%
Getting an Interview
Applied online60%
Employee Referral10%
Recruiter9%
Difficulty
2.8
AverageHardAverageEasy
Interviews for Top Jobs at American Family Insurance
- Insurance Agent (13)
- Customer Service Representative (10)
- Casualty Claims Adjuster (10)
- Agent Assistant (7)
- Intern (7)
- Claims Adjuster (7)
- Agent In Training (6)
- Customer Care Center Associate Representative (5)
- Agent (4)
- Business Analyst (3)
- Sales (3)
- Sales Representative (3)
- Human Resources (3)
- Legal Assistant (3)
- Data Scientist (3)
- Marketing (3)
- Claims Representative (3)
- Intern - Hourly (3)
- Physical Damage Claim Field Adjuster (2)
- Data Analyst (2)
- Operations Services Representative (2)
- Customer Service Representative/Sales (2)
- Sales Specialist (2)
- Marketing Specialist (2)
- Attorney (2)
- Applications Technology Engineering Specialist (2)
- Office Manager (2)
- Actuarial (2)
- Actuarial Analyst (2)
- Software Engineer (2)

Anonymous Interview Candidate
No Offer
Neutral Experience
Average Interview
Application
InterviewI interviewed at American Family Insurance
The hiring and interview process was slower than I would have imagined given the current jobs market. I was expecting that I would have received a call back sooner than I did.
Interview Questions
- What type of leader are you?
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Anonymous Interview Candidate
No Offer
Negative Experience
Average Interview
Application
InterviewI applied online. The process took 1 day. I interviewed at American Family Insurance
Initial online video meeting and then a prerecorded phone interview. It was weird and made me more nervous than usual. You can't ask for clarification on anything since it is prerecorded.
Interview Questions
- Describe a time you had conflict with a team member and how you handled it.
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Anonymous Employee
Accepted Offer
Negative Experience
Average Interview
Application
InterviewI interviewed at American Family Insurance
Professional and pushed me to think outside the box but allowed me to to really emphasize my strengths. Used methods that seemed modern. Overall very much at ese during the process
Interview Questions
- How would you you handled conflict in a work place?
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Anonymous Employee
Accepted Offer
Negative Experience
Average Interview
Application
InterviewI interviewed at American Family Insurance
They first made a casual talk with me before the manager comes in. They were asking me about my habits and life in general. Then after the manager comes in, everything became serious. He was asking me basic questions about my self, skills, strengths and weaknesses. I was taking my time answering the questions and i had to show my confidence.
Interview Questions
- Q: Why did you choose this major ?
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Anonymous Employee
Accepted Offer
Positive Experience
Average Interview
Application
InterviewI applied online. I interviewed at American Family Insurance
You are interviewed by a panel of managers. They ask some STAR questions-- particularly about handling unhappy customers-- but pretty straightforward. The interview is in person and takes around 45 minutes.
Interview Questions
- How do you handle an angry caller?
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Anonymous Interview Candidate
No Offer
Positive Experience
Easy Interview
Application
InterviewI applied online. The process took 4 weeks. I interviewed at American Family Insurance
There were two members one of them was a Techincal Lead and other person was HR. The HR was very friendly. Questions were entirely based on the resume.They also asked many behavioral questions about team work and community work.
Interview Questions
- Which Data Analysis Tools have used to create dashboards
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Anonymous Interview Candidate
No Offer
Positive Experience
Average Interview
Application
InterviewI applied online. The process took 4 weeks. I interviewed at American Family Insurance
Overall a great interview experience. Interviewer asked a lot of thoughtful questions. She described the role well and made it clear what I would be doing. I really enjoyed the interview process with them.
Interview Questions
- Why do you think you’d be a good fit for the job?
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Anonymous Interview Candidate
Declined Offer
Negative Experience
Average Interview
Application
InterviewI applied online. The process took 6 days. I interviewed at American Family Insurance
Be very careful when interviewing for potential jobs with this company. I put in a lot of time on test and interviews, only to be giving an offer for a much lower level title and 40% decrease in my current salary. In my case, prior to the interview I discussed salary requirements with HR and told them my current salary. I was told based on my resume and application I would be considered for role at within a certain salary band. Did the interviews and online test. In my final interview, I did a two manager zoom call, where everything went great. A few days later, HR called and presented an offer. Unfortunately, the salary was significantly lower than what I discussed with HR. The role was for another position, much more junior in title. I mentioned to HR, in our initial conversation, I went over my title/salary requirements to set expectations so something like this wouldn’t happen and I wouldn’t just waste time doing the interview process. HR didn’t seem to care.
Interview Questions
- Personal, none technical I already took a test to gauge my data engineering capabilities.
2 people found this interview helpful

Anonymous Interview Candidate
No Offer
Positive Experience
Average Interview
Application
InterviewI interviewed at American Family Insurance
The interview just simply went through your resume, interests, and past experience. The interviewer is nice and mostly ask you about behavioral questions, with a few technical questions, targeted to accounting knowledge
Interview Questions
- There are accounting related question
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Anonymous Interview Candidate in Madison, WI
No Offer
Positive Experience
Easy Interview
Application
InterviewI interviewed at American Family Insurance (Madison, WI)
Pleasant and easy. Focus on past projects and multiple machine learning and deep learning questions. 2 rounds of interviews with 1 hr each. The interviewers are quite friendly and professional. The overall experience is above average.
Interview Questions
- What is overfitting? What are the solutions?
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American Family Insurance Interviews FAQs
Glassdoor users rated their interview experience at American Family Insurance as 71.0% positive with a difficulty rating score of 2.75 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Agent Assistant and Insurance Agent rated their interviews as the hardest, whereas interviews for Casualty Claims Adjuster and Customer Service Representative roles were rated as the easiest.
The hiring process at American Family Insurance takes an average of 22 days when considering 278 user submitted interviews across all job titles. Candidates applying for Customer Service Representative had the quickest hiring process (on average 7 days), whereas Casualty Claims Adjuster roles had the slowest hiring process (on average 21 days).
Common stages of the interview process at American Family Insurance according to 278 Glassdoor interviews include:
Phone Interview: 23.99%
One on One Interview: 23.29%
Group Panel Interview: 12.96%
Background Check: 12.61%
Skills Test: 5.95%
Drug Test: 5.95%
Presentation: 5.60%
Personality Test: 4.55%
IQ Intelligence Test: 2.80%
Other: 2.28%
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