I applied online. I interviewed at Books-A-Million in Sep 2020
Interview
Came in for initial interview. Was asked your standard interview questions, but the interviewer made it personal by tailoring some questions to my personal interests. Was a good overall experience.
Interview questions [1]
Question 1
Describe a time when you dealt with a difficult customer and how you came to a resolution.
It was a quick phone call and was very easy, casual conversation. Questions focused on background and interest in working at the store and knowledge of stock management. I also went in person to discuss further.
Know about books. Don't wear jeans. Store has closed so you probably won't get hired here now. Expect to be asked about sales skills and customer service skills and literacy skills.