I applied online. I interviewed at CIBC (Toronto, ON)
Interview
Got a call from HR to set up an interview. Few days later, went for the interview. There are 2 managers asking you basic questions. Mostly on my experience and about the company.
Interview questions [1]
Question 1
Tell me about myself.
Why CIBC
More of my experience
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Interview questions [1]
Question 1
How would you approach on specific customer problem etc
