CareTech Solutions Interview Questions | Glassdoor

CareTech Solutions Interview Questions

Updated Sep 5, 2017
22 Interview Reviews

Experience

Experience
57%
38%
4%

Getting an Interview

Getting an Interview
61%
19%
9%
4
4

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy

Candidate Interview Reviews

Filter

Sort: PopularDateDifficulty

Filter

Sort: PopularDateDifficulty
  1. Helpful (1)  

    Help Desk Technician Interview

    Anonymous Interview Candidate
    Declined Offer
    Neutral Experience

    Interview

    Straight forward, interviewer was friendly. Simple questions with a question test at the end on computer skills. Overall the interview lasted about 30-45min. The communication leading up to the interview and after was always quick.

    Interview Questions


  2.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 5 days. I interviewed at CareTech Solutions.

    Interview

    Received a call from a recruiter at HTC who found my resume on LinkedIn. He interviewed me first and forwarded my resume on to the hiring manager on a Wednesday. Had a phone interview on a Friday with the hiring manager. Had a second phone interview that Monday with a Subject Matter Expert. Received call from HR Monday afternoon with offer.

    Interview Questions

    • How would you handle an upset and frustrated user that called in to the Service Desk?   Answer Question
  3. Helpful (1)  

    Service Desk Analyst Interview

    Anonymous Interview Candidate in Troy, MI
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at CareTech Solutions (Troy, MI) in February 2016.

    Interview

    Phone interview with a few questions,then 2 interviews interviewed over the phone the in person with manager and second interview with manager and then managment of help desk team

    Interview Questions

    • How would you handle an employee who was not adhering to the policy and procedures   1 Answer

  4.  

    Senior Leadeeship Interview

    Anonymous Employee in Troy, MI
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through other source. The process took a week. I interviewed at CareTech Solutions (Troy, MI).

    Interview

    I was outsourced to CareTech which minimized the interview process which streamlined the whole process as they looked at the existing IT staff and selected the ones they wanted to inherit.


  5.  

    Service Desk Analyst Interview

    Anonymous Employee in Troy, MI
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at CareTech Solutions (Troy, MI) in October 2015.

    Interview

    Applied via a craigslist ad. Did a standard phone screen. Followed up with a in person interview. Was offered the job later that day. Was surprised how fast they wanted to offer. Not sure if good or bad thing, Had a background in helpdesk. Started class training, Surprised to see that 80 percent of the class has no experience in help desk, They seem to just be zerg hiring warm bodies with somewhat computer experience and at least an associates in 'something'. Kind of feels like HP before they starting making everyone contractors and starting all the lay offs.

    Interview Questions

    • standard questions,and a computer quiz after the interview to test your ability to detect differences in phrases   Answer Question

  6. Helpful (1)  

    Service Desk Analyst Interview

    Anonymous Interview Candidate in Troy, MI
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at CareTech Solutions (Troy, MI) in September 2015.

    Interview

    Easy interview, I applied online they called a week later, schedule the interview pretty straight forward questions where easy. After the interview they sat me down at one of the desks in the office I took an Assessment test, there was no math, the test was based on spelling and catching small mistakes or errors, and they were also some situational questions

    Interview Questions

    • How did you make a mistake on a job and how did you make up for it?   1 Answer

  7.  

    Sda Interview

    Anonymous Employee in Troy, MI
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at CareTech Solutions (Troy, MI).

    Interview

    Like any other Job, they sit you in a room and ask questions about your life. Then after the interview they place you on a computer and you do a 20 minute online exam do judge what you know about computers.

    Interview Questions

    • Ever have a job in which you failed at? What did you do to make it up?   1 Answer
  8.  

    Field Engineer Interview

    Anonymous Interview Candidate in Secaucus, NJ
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at CareTech Solutions (Secaucus, NJ) in August 2015.

    Interview

    Interview was held in Secaucus, NJ for a part-time IT Position at a Hospital In Brooklyn, NY. The interview took approximately 30 mins consisting of troubleshooting and customer service based questions.

    Interview Questions

    • How would you deal with an irate client?
      What do you do when a user is locked out of a database?
      How would you trouble shoot a printing issue when all users on one floor is able to print but one person cannot print?   Answer Question

  9.  

    Service Desk Analyst Interview

    Anonymous Employee in Troy, MI
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 4 days. I interviewed at CareTech Solutions (Troy, MI) in August 2015.

    Interview

    Basic interview questions. I believe I've had the same interview questions when I applied to a well-known department store. They hire anyone and everyone. The basic knowledge of computers is all you need to do this job. If you can turn on/off a computer and type at least 10 words a minutes, you are golden.

    Interview Questions

    • On a scale from 1 to 5, how would you rate your computer expertise?   Answer Question

  10.  

    Service Desk Analyst Interview

    Anonymous Employee in Troy, MI
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 3 days. I interviewed at CareTech Solutions (Troy, MI) in July 2015.

    Interview

    I was referred by a family member and was offered an interview via phone within three days. The interview lasted around a half hour and consisted of mainly education/work experience questions. I was offered the position via phone only hours later.

    Interview Questions

    • Why would you be a good fit for this position?   1 Answer

Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.