ChaCha Interview Questions | Glassdoor

ChaCha Interview Questions

13 Interview Reviews

Interview Experience

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  1.  

    Helpdesk Interview

    Anonymous Employee in Carmel, IN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 days. I interviewed at ChaCha (Carmel, IN) in November 2012.

    Interview

    The initial experience as i walked into the was very positive. The front desk person was very inviting. The interview then went on a tour of the facility. Then starting asking the basic interview questions.

    Interview Questions

  2.  

    Voice Transcriber Interview

    Anonymous Employee in Carmel, IN
    Accepted Offer
    Positive Experience

    Application

    I applied online. The process took 1 day. I interviewed at ChaCha (Carmel, IN).

    Interview

    You apply online and go through all the training videos online before they let you log in to work. There is a preliminary test to see if you're smart enough to be a guide, then there is a test after training to make sure you can do the job you've been trained for.

    Interview Questions

    • The questions were all randomized, there's no face to face interview.   Answer Question
  3.  

    Vetter Interview

    Anonymous Interview Candidate in Daytona Beach, FL
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at ChaCha (Daytona Beach, FL) in March 2012.

    Interview

    A standard series of video intros followed by a corresponding 3 question review quiz for each afterwards to test a potential employee's listening and typing skills.

    Interview Questions

    • Customer asking advice on unwanted/unexpected pregnancy scenario.   1 Answer
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  5.  

    Guide Interview

    Anonymous Employee in Indianapolis, IN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at ChaCha (Indianapolis, IN) in February 2012.

    Interview

    It was a series of three tests. This was approx 9 years ago, so the details are hazy, but essentially involved my research skills and being able to find correct answers in a short time frame and being able to condense my answer into a short SMS message

    Interview Questions

    • What time does the McDonalds in Jackson Hole, WY close?, Why is the sky blue? How do I tell my girlfriend I want to break up with her?   1 Answer

    Negotiation

    There was no negotiation. I was told the pay rate.

  6.  

    Content Creator Interview

    Anonymous Employee in Carmel, IN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 5 days. I interviewed at ChaCha (Carmel, IN) in January 2011.

    Interview

    Fairly easy, over the phone, spoke with one person. They asked typical questions, why I enjoyed content creation, plans for the future, was I passionate about the company's vision/mission, etc. The people were great, and I have no complaints about the ease/difficulty of their hiring process. Just wish they had treated their contractors a bit better (pay is on time, but terrible). Overall working with them was a good experience for me. Is sad to see where they are now.

    Interview Questions

  7.  

    Customer Support Interview

    Anonymous Employee in Kalamazoo, MI
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 days. I interviewed at ChaCha (Kalamazoo, MI) in May 2010.

    Interview

    You simply applied online and then they made you watch videos and answer questions.Once you pass that they have you do the actual work and test you to see how well you do.You will have 10 questions for the actual job helping customers.Once they grade you on that they will send you an e-mail notifying you that you got the job.

    Interview Questions

    Negotiation

    As a side or part-time job this is a great thing to do.

  8.  

    Web Engineer Interview

    Anonymous Employee in Carmel, IN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2 days. I interviewed at ChaCha (Carmel, IN) in December 2008.

    Interview

    I was called via a recruiter to come interview at ChaCha. It was a VERY easy interview. One phone screening for technical aptitude and then met with two people in-person for the 'normal' interview questions.

    Interview Questions

  9.  

    Guide Interview

    Anonymous Employee
    Accepted Offer

    Application

    I applied through other source. I interviewed at ChaCha.

    Interview

    N/a

    Interview Questions

    Negotiation

    n/a... base pay for all contracters. 01-03 cents a question if answered correctly.

  10.  

    Vetter Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at ChaCha in July 2011.

    Interview

    I applied online with the intention of becoming a voice transcriber. At the end of the application, I was presented with the options for positions, and only vetter was available, so I picked that. Immediately after reviewing all the orientation and training material, I received an email saying I was supposed to take a test, which I did. 10 Vetter questions. The next day, I was in and working.

    Interview Questions

    Negotiation

    No negotiation.

  11.  

    Generalist/Specialist Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 days. I interviewed at ChaCha in April 2011.

    Interview

    You're first required to take some courses to learn the basics about the system you'll be using, them some courses on how to best use the system and etc. Then you'll take the Skills Test which is a simulation of 10 real questions, and you'll get the results in a few days.

    Interview Questions

    • What is the phone number for xxxx business? and hours?   Answer Question
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