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      Customer Service Associate Interview

      Jan 7, 2024
      Anonymous Interview Candidate
      Lutterworth, England

      Other Customer Service Associate Interview Reviews for Co-op

      Customer Service Associate Interview

      Sep 22, 2024
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied in-person. I interviewed at Co-op

      Interview

      They made me wait for over 20 minutes after I arrived 5 minutes earlier. When a manager begin to interview me about some questions,but no behaviour questions or experience questions.

      Interview questions [1]

      Question 1

      Tell me more about yourself.
      Answer question
      1
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 6 weeks. I interviewed at Co-op (Lutterworth, England)

      Interview

      One on one interview, gave a large amount of varied what-if scenarios which I had to navigate well and describe adequetly. After which I was given a large amount of general questions centering on how well I would work in a team of people and how the position I was applying for suited me.

      Interview questions [1]

      Question 1

      How well do you work in a team was the central question a lot of the others worked around.
      Answer question
      avatar
      Co-op response
      2y
      Thank you for leaving a review of your interview experience with us.
      avatar
      Co-op response
      1y
      We're truly sorry to hear this. Please get in touch with us at retailcareers@coop.co.uk to tell us more about what happened.

      Customer Service Associate Interview

      Oct 27, 2020
      Anonymous Interview Candidate
      Esher, England
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Co-op (Esher, England) in Oct 2020

      Interview

      Submitted my resume online and then got a request to complete the test to check competence and how good are your customer service skills and then face to face interview at the store location with the manager

      Interview questions [1]

      Question 1

      Went for the interview but after the basic introduction was cancelled as the store opening got delayed
      Answer question