I applied in-person. The process took 1 week. I interviewed at Coach (Carlsbad, CA) in Sep 2009
Interview
Pretty simple interview. They mainly just want to get to know you and make sure that you know what customer service is. Also, it's important that you have open availability and are willing and able to work long shifts in a fast-paced environment.
really pushy on timeframes, hiring manager at the time was a bit passive in emails stating if i didnt reply the jb would be lost and they kept reaching out, felt a bit aggressive.
It was pretty relaxed, two interviewers, mostly spoke about my CV and Customer Service. Why I want to join the company and why luxury retail? I am still waiting to hear back from them. Had my interview last last week.
Interview questions [1]
Question 1
How would you influence a customer to make a purchase
Pretty straight forward and nothing too intense. Great energy from the team as long as you are competent yet competitive.
It was a 2 step process for me after the phone call and they brought me in immediately.
Interview questions [1]
Question 1
How can you handle working on a team, what structure do you follow?