Connection Customer Service Representative (CSR) interview questions
Updated Jan 12, 2026Difficulty
Average
Experience
Mostly positive
How others got an interview
- 21%RecruiterRecruiter
- 21%OtherOther
- 11%In PersonIn Person
- 5%Employee ReferralEmployee Referral
Interview search
21 interviews
Connection interviews FAQs
- Customer Service Representative (CSR) applicants have rated the interview process at Connection with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 52% positive. To compare, the company-average is 58.8% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative (CSR) roles take an average of 17 days to get hired, when considering 21 user submitted interviews for this role. To compare, the hiring process at Connection overall takes an average of 21 days.
- Common stages of the interview process at Connection as a Customer Service Representative (CSR) according to 21 Glassdoor interviews include:
Phone interview: 26%
One on one interview: 17%
Group panel interview: 14%
Background check: 13%
Skills test: 8%
Presentation: 8%
Drug test: 6%
Personality test: 5%
IQ intelligence test: 4%
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