Convergent Interview Questions | Glassdoor

Convergent Interview Questions

Updated Apr 15, 2017
31 Interview Reviews

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  1.  

    Patient Account Representative Interview

    Anonymous Employee in Boca Raton, FL
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at Convergent (Boca Raton, FL).

    Interview

    Completed a lengthy written application with a paragraph at the end explaining as to why I want to work in healthcare and how I can make it change. Was asked why I wanted to work for them and what I could bring to the table. I was given a tour of the office and building as well as some staff.

    Interview Questions

    Negotiation

    My pay was negotiated and not what I wanted in the end. $15/hr.


  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in San Antonio, TX
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 1 day. I interviewed at Convergent (San Antonio, TX) in April 2017.

    Interview

    Waited for interviewer to came out with a pretty lady telling her he would see her tomorrow. Took computer test. Did amazing he said. I was taken back told I had great customer service experience and he had the perfect project for me. He was waiting on schedules and would contact me Thursday. Same day got an email saying I wasn't a fit.

    Interview Questions

    • Didn't really ask me anything. I think he probably already had his mind made up. Don't appreciate the run around when I am looking for a job bad. Thank goodness I haven't stopped applying and interviewing elsewhere. Have an interview tomorrow for a place I don't really want to work at but I won't be too choosy.   Answer Question

    Convergent Response

    Apr 18, 2017 – Dir. of Talent Engagement & Culture

    We take our recruiting of new team members very seriously and it is disheartening to hear of your experience. Our Vice President of recruiting would be interested in talking to you more about your ... More


  3.  

    Senior Systems Administrator Interview

    Anonymous Employee in Seattle, WA
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Convergent (Seattle, WA) in February 2017.

    Interview

    There is no process, they are simply looking for the lowest paid labor they can find. If you can be replaced offshore, you will. The management does not know what good faith means. They are underhanded, devious and deceptive

    Interview Questions

    Convergent Response

    Apr 18, 2017 – Dir. of Talent Engagement & Culture

    I'm sorry to hear you had a negative interview experience, but glad to see you accepted the offer. If there is any additional information you would like to share, please feel free to reach out to us ... More


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  5. Helpful (2)  

    Staff Assistant Attorney Interview

    Anonymous Employee in Arlington, VA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 3 days. I interviewed at Convergent (Arlington, VA).

    Interview

    Friend contacted manager regarding my need for a job. Economy had collapsed. I then went to office dressed in manilla envelopes, filled out long forms for a shocking hour, and then blurry-eyed, I made a frenemy who smeared over my past work, my paper resume, and wrote a thank-you letter.

    Interview Questions

    • Past jobs . Future jobs. Whether I would go extra mile to succeed.   1 Answer
    • Worst time during a job.   1 Answer
    • How long do I want to stay at Convergent.   1 Answer

    Convergent Response

    Apr 18, 2017 – Dir. of Talent Engagement & Culture

    Thank you for your feedback! Happy to see you accepted the offer!


  6.  

    Collections Representative Interview

    Anonymous Interview Candidate in Houston, TX
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at Convergent (Houston, TX) in June 2016.

    Interview

    met with 1 manager after being left in am empty room for more than a half hour. was asked about my skill level and training, was informed i would hear something but never did

    Interview Questions

    • to prove my earning from my presnt employer   1 Answer

    Convergent Response

    Apr 18, 2017 – Dir. of Talent Engagement & Culture

    We take our recruiting of new team members very seriously and it is disheartening to hear of your experience. Our Vice President of recruiting would be interested in talking to you more about your ... More


  7. Helpful (3)  

    Supervisor Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience

    Interview

    Had a great interview, be yourself. It was very comfortable and relaxed. Open ended questions were asked and all situational. It was a one person interview vs. a panel interview. the interview was prompt and was about 30 minutes long.

    Interview Questions

    Convergent Response

    Apr 18, 2017 – Dir. of Talent Engagement & Culture

    Thank you for your feedback!


  8. Helpful (1)  

    Call Center Representative Interview

    Anonymous Employee in Renton, WA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at Convergent (Renton, WA) in April 2016.

    Interview

    The Recruiter talked about the company and explained the work and asked a few questions. She was helpful in making sure I understood what the job was day to day and made sure I would be happy as well as the company.

    Interview Questions

    Convergent Response

    Mar 24, 2017 – Dir. of Talent Engagement & Culture

    Thank you for your feedback!


  9. Helpful (4)  

    Customer Service Representative Interview

    Anonymous Employee in Atlanta, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Convergent (Atlanta, GA) in March 2016.

    Interview

    I had a interview at 10am. I didn't get seen until almost 1030. There was no one to greet me wind I came in. I basically just walked in and went to the first open door I saw. Luckily it was the lady I was supposed to meet with. I obliged and actually stuck around although it was 30
    Mins after the initial interview. The interview went well. I've been customer service a long time so I know what most call centers expect. I was offered a second interview and I accepted.

    Interview Questions

    • How do you deal with irate customers?   1 Answer

    Convergent Response

    Apr 18, 2017 – Dir. of Talent Engagement & Culture

    Thank you for your feedback! If there is any additional feedback you would like to share, please reach out to us at culture@convergentusa.com.


  10.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Atlanta, GA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2 days. I interviewed at Convergent (Atlanta, GA) in January 2016.

    Interview

    It was ok. Kind of a lil awkward. But fairly ok. When explains about the hiring process you will know by the end of business day. 24-48 hours. Hopefully it will come thru by Monday at least. Haven't heard a thing from them today at all. Praying that it do come through really need a job

    Interview Questions

    • What's was my greatest failure?   1 Answer

    Convergent Response

    Apr 18, 2017 – Dir. of Talent Engagement & Culture

    Thank you for your feedback! If there is any additional feedback you would like to share, please reach out to us at culture@convergentusa.com.


  11.  

    Collections Representative Interview

    Anonymous Employee in Phoenix, AZ
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Convergent (Phoenix, AZ) in January 2016.

    Interview

    Interview was brief and straight to the point. But you have you ask a lot of questions because unless you ask specifically they don't indulge a lot. Pretty easy and lasts about 15 to 20 minutes.

    Interview Questions

    • The most difficult question was what did i like the least about cold calling.   Answer Question

    Convergent Response

    Apr 18, 2017 – Dir. of Talent Engagement & Culture

    Thank you for your feedback! Glad to see you accepted the offer! If there is any additional feedback you would like to share, please reach out to us at culture@convergentusa.com.


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