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      Cox Communications

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      Inbound Sales Representative Interview

      Jun 28, 2011
      Anonymous employee
      Wichita, KS
      Accepted offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 days. I interviewed at Cox Communications (Wichita, KS) in Jun 2011

      Interview

      I applied online and spoke with a very personable recruiter from Cox's HR dept. She scheduled a personal interview for the next day. I did a remarkable job in the interview. It was more indepth than I thought it would be, but stll did well. Cox recruiter called me that evening and gave me an offer. $10/hr for training, 8.50/hr after 8 wk training and uncapped commission. She told me she would send me 2 emails. I only received one. I did not receive the offer letter yet. I arrived for orientation at 8:00am sharp on Monday. I sat through orientation for 2 hrs and filled out employee paperwork including their I-9 form and had my picture taken like all the other employees, lastly listening to the head of the retention dept. Then, during our break, the recruiter pulled me aside and said they had rescinded their job offer and that I didn't have a job w/them! I guess they decided to fire me on my first day. I didn't do anything to have that happened. They gave me no answer when I asked them why.

      Interview questions [1]

      Question 1

      Describe one situation where you used your sale skills to deal with a difficult customer and it had a positive outcome.
      Answer question

      Other Inbound Sales Representative Interview Reviews for Cox Communications

      Inbound Sales Representative Interview

      Feb 2, 2026
      Anonymous employee
      Chesapeake, VA
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through other source. I interviewed at Cox Communications (Chesapeake, VA) in Feb 2026

      Interview

      Very energetic as well as self reflecting. This interview was focused on growth within you and the company. Relaxed environment very helpful and friendly. Stern on the production of the company and makes sure all candidates meet qualified requirements.

      Interview questions [1]

      Question 1

      Name a time you had to persuade a customer to purchase an item that they did not want to?
      Answer question

      Inbound Sales Representative Interview

      Oct 15, 2024
      Anonymous employee
      Las Vegas, NV
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Cox Communications (Las Vegas, NV)

      Interview

      Quick and easy.The interview was straightforward and efficient. Questions were clear and relevant, creating a relaxed atmosphere. I appreciated the concise format, making it a smooth and enjoyable experience overall.

      Interview questions [1]

      Question 1

      Describe a time you had to deal with a customer complaint
      Answer question

      Inbound Sales Representative Interview

      May 17, 2024
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. I interviewed at Cox Communications (Phoenix, AZ) in Jan 2023

      Interview

      Great place to work for, excellent benefits, lots of room for growth over all an easy interview process, about 2-3 interviews before you get the job, not that stressful of a job!

      Interview questions [1]

      Question 1

      How will you respond to a customer if XYZ?
      Answer question