Customer Service applicants have rated the interview process at Discover with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 64% positive. To compare, the company-average is 63.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 15 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at Discover overall takes an average of 21 days.
Common stages of the interview process at Discover as a Customer Service according to 11 Glassdoor interviews include:
Phone interview: 30%
One on one interview: 19%
IQ intelligence test: 11%
Drug test: 7%
Personality test: 7%
Group panel interview: 7%
Presentation: 7%
Background check: 4%
Skills test: 4%
Other: 4%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 6 days. I interviewed at Discover (Elmer, NJ) in Apr 2022
Interview
Easy and personable. Straight forward explanation of benefits and expectations of the position. Recruiter was honest and open gathering information she didn’t have to give me the answers I needed.
Interview questions [1]
Question 1
Tell me about a problem you had in the workplace and how you solved it.
I applied online. The process took 1 day. I interviewed at Discover in Sep 2022
Interview
Very laid back and easy going, very good insentives , explained the job well, offeeed on the spot . Explained the hours, had to accept or decline on 24 hrs
I applied online. The process took 1 week. I interviewed at Discover
Interview
request for phone interview 6 days after I submitted application. first (phone) and second interview (video) done on same day. offered the position at the end of 2nd interview. onboarding and background check scheduled during second interview as well.
Interview questions [1]
Question 1
typical interview questions with 2 scenarios. take notes on scenarios.