Extended Stay America Interview Questions | Glassdoor

Extended Stay America Interview Questions

Updated Dec 13, 2017
141 Interview Reviews

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  1. Helpful (1)  

    Guest Service Representative Interview

    Anonymous Employee in Woburn, MA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Extended Stay America (Woburn, MA).

    Interview

    Was told that we are a "family" and we help each other with tasks that need to be done. Found this not to be the case. "family" atmosphere may be the case but the tasks that are assigned are requirements not optional.

    Interview Questions

    • Are you able to work nights and weekends.   3 Answers

  2.  

    Front Desk Associate Interview

    Anonymous Interview Candidate in Marlborough, MA
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Extended Stay America (Marlborough, MA) in November 2017.

    Interview

    Interviewed directly with GM. He was very thorough in providing job description and very informative regarding benefits. Explained the benefits of career advancements within the organization and detailed his own advancement within the company. Relaxed atmosphere

    Interview Questions

    • Where do you see yourself in 5 years?   1 Answer
    • Why do you want to work as a Front Desk Agent?   1 Answer
  3.  

    Guest Service Representative Interview

    Anonymous Employee in Saint Louis, MO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at Extended Stay America (Saint Louis, MO) in October 2017.

    Interview

    The hiring and interview process did not take as long as I thought. It was about 2 days after I put in my application, that I was called in for an interview. Every worker was so warm and welcoming. Although, the background check took the longest, it returned in just 2-3 weeks. I then started soon after the background check came in.

    Interview Questions

    • What makes me fit for this position?   1 Answer

  4.  

    Front Desk Agent Interview

    Anonymous Employee in Baton Rouge, LA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Extended Stay America (Baton Rouge, LA) in October 2017.

    Interview

    It was a short process. I am used to 30-40 minute long processes when it comes to interviews but I was hired within 5-10 minutes. successful interview process.

    Interview Questions


  5.  

    Front Desk Agent Interview

    Anonymous Employee in Exton, PA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 days. I interviewed at Extended Stay America (Exton, PA) in September 2017.

    Interview

    By the book
    5-10 minutes convo
    If they direct you to the next step, you've got the job. If they say they'll call, you may not get it.
    I didn't not have prior hotel experience, but they offered me a front desk position instead of a house keeper because they told me my restaurant history could also determine my customer service.

    Interview Questions

    • Why do you want to work for us?   1 Answer

  6.  

    Housekeeper Interview

    Anonymous Employee in Indianapolis, IN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Extended Stay America (Indianapolis, IN) in August 2017.

    Interview

    I was asked to come in for the interview I got there it was a very short interview, he asked me a few questions we talked about the job and he asked if I would be interested in another position he had open after that he asked me if I had any questions for him

    Interview Questions


  7. Helpful (1)  

    Housekeeper Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Interview

    Interview with assistant manager went well.She said she liked me and would get a call in 2 or 3 days and never heard back from anyone it's been 2 weeks.

    Interview Questions

  8.  

    Sales Manager Interview

    Anonymous Interview Candidate in San Jose, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at Extended Stay America (San Jose, CA) in July 2017.

    Interview

    The recruiter for NorCal was pleasant and professional to work with. When I was presented and contacted by the senior regional director, I found her extremely unprofessional. She made appointments but was distracted and rescheduled numerous times. When I met her in person she was on the phone again, talking to me while she was on the phone. She left the interview a few times to call someone and used intimidation. I was not intimidated, I was not impressed, at all. I really wanted to leave 5 minutes in!

    Interview Questions


  9.  

    Front Desk Agent Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Extended Stay America (New York, NY) in July 2017.

    Interview

    Phone Interview and In person interview. The interview consisted of a number of questions for about an hour. I met with the Assistant Manager and General Manager. Prior to meeting with them I conducted a phone interview which was successful

    Interview Questions

    • What relevant experience do you have   1 Answer

  10.  

    General Manager Interview

    Anonymous Interview Candidate in Urbandale, IA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Extended Stay America (Urbandale, IA) in June 2017.

    Interview

    I was initially contacted by ESAs corporate recruiter, then she set up an interview with the Regional Manager. The interview took place at the property with the Regional Manager. A short tour followed, he said I would be updated after a couple days.

    Interview Questions

    • Hiring of staff members has been an issue   1 Answer

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