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      Genentech

      Part of Roche

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      Related searches: Genentech reviews | Genentech jobs | Genentech salaries | Genentech benefits | Genentech conversations
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      Customer Service Representative Interview

      Jan 26, 2024
      Anonymous Interview Candidate
      Seattle, WA
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through a staffing agency. The process took 2 weeks. I interviewed at Genentech (Seattle, WA) in Aug 2023

      Interview

      Contacted by a temp agency then after 3 phone interviews they will review to see if you have made it to the final in-person. The screening process is very long and they do not answer much questions about the salary.

      Interview questions [1]

      Question 1

      What are your pass experience? How do you deal with difficult situations?
      Answer question

      Other Customer Service Representative Interview Reviews for Genentech

      Account Manager Interview

      Feb 16, 2011
      Anonymous employee
      Accepted offer
      Neutral experience
      Difficult interview

      Application

      I applied through other source. The process took 1 day. I interviewed at Genentech in Jul 2009

      Interview

      Interviewed to keep your own job during the merger with Roche.

      Interview questions [2]

      Question 1

      Describe a time you had to deliver difficult news to a customer?
      Answer question

      Question 2

      Tell me about a professional mistake you made, and what did you learn from it?
      Answer question

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