there are 2 rounds or 3. first is just screening and second is interview. the screening round will guide you what the interviewer is looking for. so it easy. you just need good english.
Other Customer Service Representative Interview Reviews for Genpact
I applied online. I interviewed at Genpact (Gurgaon, Haryana) in Jan 2026
Interview
Nice and short for freshers around 5min. For experienced candidates around 30mins but nothing really difficult just what was your role in previous companies. For freshers question about internships or freelance experience if any.
Very good and easy interview process but very minimal salary to be hired a third party salaried basis, but over all process was easy if you have a good communication and customer centric mindset
Interview questions [1]
Question 1
they asked the most common question ; tell me about yourself