Insurance Australia Group Interview Questions | Glassdoor

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Insurance Australia Group Interview Questions

Updated Nov 30, 2017
21 Interview Reviews

Experience

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Getting an Interview

Getting an Interview
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Candidate Interview Reviews

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  1.  

    Data Scientist Interview

    Anonymous Interview Candidate in Singapore (Singapore)
    No Offer
    Negative Experience
    Average Interview

    Interview

    + Director seems nice
    + Initially it runs smoothly
    + Many technical questions asked (70%)

    - Lack of opportunities to showcase abilities
    - Constantly interrupted candidate with questions
    - Interviewer argued with a flawed belief

    Interview Questions


  2.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took a week. I interviewed at Insurance Australia Group.

    Interview

    The interview was thorough with a whole range of questions which included some technical questions and some which required some lateral thinking. Also gauging how you would fit culturally wise

    Interview Questions

    • Why is a manhole circular in shape?   1 Answer
  3.  

    Property Claims Consultant Interview

    Anonymous Employee in Brisbane (Australia)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Insurance Australia Group (Brisbane (Australia)) in July 2017.

    Interview

    Applied online through SEEK and received a email offering a phone interview. During phone interview I was asked a mixture of behavioural and scenario type questions. Offered to come in for a group interview.

    The group interview consisted of a group activity, psychometric testing, 1:1 interview and a mock phone call.

    That afternoon I received a phone call to come in for a 2:1 interview with IAG HR the following day. They asked similar behavioural/scenario based questions.

    The next day I received a phone call to reference check and perform a probity check.

    3 days later I received my formal verbal offer which I have now accepted.

    The entire process took 1.5 weeks.

    Interview Questions


  4.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at Insurance Australia Group in June 2017.

    Interview

    Following the application via SEEK, the selection process went along the following path;
    1. Video Interview
    2. Interview with Recruitment consultant and member of team
    3. Interview with prospective manager
    4. Reference checks (x2, online questionnaire)
    5. Probity check, including Police Check
    6. Verbal offer of employment, pending outcome of probity check
    7. Formal
    Offer

    Interview Questions

    • How would you go about engaging with new stakeholders   1 Answer

  5.  

    Claims Consultant Interview

    Anonymous Employee in Brisbane (Australia)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. I interviewed at Insurance Australia Group (Brisbane (Australia)).

    Interview

    Psychometric testing to be done online during given time frame , interview face to face with panel and phone interview before and had to do a mock call as well.

    Interview Questions

    • Example of going beyond customer expectations   1 Answer

  6.  

    Finance Graduate Interview

    Anonymous Interview Candidate in Sydney (Australia)
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Insurance Australia Group (Sydney (Australia)) in May 2017.

    Interview

    Behaviour questions, interviewed by 2 finance managers;
    They had a question sheet and went through the questions one by one, and taking notes while you gave answer
    not conversational, very few eye contacts

    Interview Questions

    • Go through the resume, introduce yourself
      Tell us how you deal with difficult work?   Answer Question

  7.  

    Customer Service Officer Interview

    Anonymous Interview Candidate in Melbourne (Australia)
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Insurance Australia Group (Melbourne (Australia)) in January 2017.

    Interview

    1. Apply online with your resume + cover letter and just fill out some general details

    2. Few days later, received an email for a virtual phone interview. Basically 9 questions - mix of behavioural and scenario-based questions. Recommended to spend 15 minutes but there's no time limit and you were allowed to re-record an infinite amount of times.

    3. Invitation to a face-face (2 on 1) - About 8-9 behavioural questions

    There was no questions about why you wanted the role, what you know about them or whether you had any interest in financial services.

    Interview Questions

    • Q) A time you delivered exceptional/outstanding customer service
      Q) A time when you had to deal with a difficult co-worker. What did you do?
      Q) Tell me about your roles and duties in your most recent job   Answer Question
  8. Helpful (1)  

    Customer Claims Consultant Interview

    Anonymous Employee in Potts Point (Australia)
    Accepted Offer
    Positive Experience

    Application

    The process took 6 days. I interviewed at Insurance Australia Group (Potts Point (Australia)) in July 2016.

    Interview

    Applied online got call from Hays for first round of interview . Successful candidates wer asked to come fr assessment ... Assessment started with HR's presentation then a group activity happened (hr keeps note on ur team management and communication skills) next is an online assessment of 30 mins and then the HR will take one on one interview along with a mock call .If successful you will be sent to IAG's office in paramatta for final round .this will be a 2:1 interview ... Interviewers will ask behavioural questions and will take notes of ur answers.

    Interview Questions


  9.  

    Senior Security Analyst Interview

    Anonymous Employee in Sydney (Australia)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Insurance Australia Group (Sydney (Australia)) in July 2016.

    Interview

    Applied online. Recruitment agent was very courteous and helpful in scheduling quick v-con interview with people based in Melbourne. Just one round of technical-cum-managerial interview. I was told the outcome straight away. Got offer letter within a week. Best part was that at that point of time, they waited for 2 months for me to join.

    Interview Questions


  10.  

    Digital Labs Graduate Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Insurance Australia Group.

    Interview

    They require me to record a 90 seconds video to upload to YT or Vimeo. I understand the video can be set as "unlisted" however it really bugs the hell out of me in terms of privacy. This is also the first company in my experience that requires me to upload to a public platform which seems very cheap to me, since all other companies use online interview platforms. Moreover, that "challenge"? See the interview question below, I think they are just trying to get free ideas. Terrible. I decide not to proceed my application.

    Interview Questions

    • You have been given a grant of $100,000 to Help make your Community a Safer Place. Utilising your education and experience come up with an innovative idea how you would utilise the money.   Answer Question

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