Insurance Australia Group Reviews | Glassdoor

Insurance Australia Group Reviews

Updated Aug 15, 2019

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Found 194 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
56%
Recommend to a Friend
60%
Approve of CEO
Peter Harmer
60 Ratings
Pros
  • "Work life balance and great culture(in 25 reviews)

  • "Flexible working hours and great benefits as IAG are partnered with a broad range of external partners(in 21 reviews)

Cons
  • "restructure is the repeated pattern of IAG(in 16 reviews)

  • "No career development, remuneration was under market rate and constant restructures(in 11 reviews)

More Pros and Cons
  1. "Customer Claims Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Insurance Australia Group full-time

    Pros

    Large number of very capable and talented staff. Varied and challenging work.

    Cons

    High workload and sometimes frantic customers.

    Advice to Management

    Take time with training, simplify IT and phone systems

    Insurance Australia Group2018-02-13
  2. "Large corporate going through a heap of cost reductions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Insurance Australia Group full-time

    Pros

    Large corporate with many opportunities and benefits

    Cons

    Lots of restructures and shifting in culture

    Insurance Australia Group2017-03-23
  3. "Former IAG employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Insurance Australia Group for more than 5 years

    Pros

    a great traditional community oriented company with vast opportunities in the Australasian market, very well respected brands. Excellent grad program and well worth investigating.

    Cons

    There is a gap between the overall group strategy and the local implementation of the tactical actions at EGM level. Resulting in a real lack of leadership and people pulling in different directions.

    Advice to Management

    close the knowledge gap between CEO and EGM. Focus on simple changes that will make achieving tasks at IAG easier. Get on the same page with regards top down strategy and how each department contributes.

    Insurance Australia Group2016-05-03
  4. Helpful (1)

    "Middle Management Great, Senior Management Useless"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Analyst 
    Recommends
    No opinion of CEO

    I worked at Insurance Australia Group

    Pros

    Middle Management are very supportive

    Cons

    Senior Management give no feedback as to direction, or if they do it is just lip service. A bit of an old boys club at the top.

    Advice to Management

    Get rid of the old boys club, staff morale is low.

    Insurance Australia Group2009-10-07
  5. "It is a place where organisational changes are the only constant theme."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Portfolio Manager 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Insurance Australia Group full-time for more than 3 years

    Pros

    You work on new things, get to know new people.

    Cons

    You don't really feel job security in this place.

    Advice to Management

    Focus more growth.

    Insurance Australia Group2019-08-15
  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Consultant in Adelaide
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Insurance Australia Group full-time for more than a year

    Pros

    Organized, coherent management. Great internal communication, insurance discounts, school holiday programs for employee's children. flexiwork

    Cons

    At the time they were reorganizing some areas and sending parts of operation overseas.

    Insurance Australia Group2019-07-25
  7. "Flexible company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Manager in Auckland, Auckland
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Insurance Australia Group full-time for more than 3 years

    Pros

    flexible working, large amount of change

    Cons

    job insecurity, executive inertia, gap between say & do, profits over people

    Insurance Australia Group2019-08-07
  8. "Generally good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Management Consultant 

    I worked at Insurance Australia Group full-time

    Pros

    Great people. Generally enjoyable place to work

    Cons

    Not sure of direction. Don't hear great things at the moment

    Advice to Management

    Ensure that you look after your people and don't get caught in the whirlwind

    Insurance Australia Group2019-07-19
  9. "Great stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Case Manager in Wellington, Wellington
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Insurance Australia Group full-time for more than a year

    Pros

    Flexible working hours with team leader

    Cons

    Overbearing workload Restructuring and offshoring of jobs in NZ causing only hiring of contract roles

    Advice to Management

    Listen to your employees and pay the good workers what they're worth and not hire new staff just to service calls

    Insurance Australia Group2019-07-17
  10. "Do rotations in the Data stream"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Data Graduate in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Insurance Australia Group full-time for less than a year

    Pros

    Fantastic culture, really great people. Easy to move around and feel comfortable

    Cons

    The elevators are really slow. Yearly bonus isn't massive (but decent benefits).

    Insurance Australia Group2019-07-02
Found 194 reviews