I applied online. The process took 1 week. I interviewed at Lyft (Nashville, TN) in Jun 2016
Interview
There was a 10-15 minute phone interview first. Then there was a group interview that had 8 people in the interview. That same day I got an email asking for a follow up interview. The follow up interview consisted of phone scenarios and talking to other employees there. After that interview, I got a call the following day for a job offer.
Interview questions [1]
Question 1
When was a time you had to make a decision with little information?
When was a time you had to use a creative solution?
Why do you want to work for lyft?
Why are you wanting to leave your current job?
Three things to describe yourself.
The hiring process was pretty smooth. I initially applied in may and was given a job offer the next month. I appreciated everyone I spoke with. The hiring team was warm and inviting. I had three rounds of interviews.
Interview questions [1]
Question 1
Standard customer service questions. No curveballs.
I applied online. The process took 2 weeks. I interviewed at Lyft (Nashville, TN) in Sep 2019
Interview
It's 3 part where you're asked to give examples of how you've handled difficult situations. What customer service means to you. Why are you interested in this role and why do you think you'd be a good fit for it.
I applied online. The process took 2 weeks. I interviewed at Lyft (Nashville, TN) in Nov 2018
Interview
Once they email you saying they would like to interview you, you first send in a written response to an email from a driver and they review it and if they like how you responded then they emailed me a link and the time of the interview. Then when you go to the link you join the meeting and you get interviewed by 4 different people including a customer role play. And they also check your internet connection. They also make sure you have a desk, chair and a quiet office space in your home.
