Front Desk Agent applicants have rated the interview process at Massage Envy with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 44% positive. To compare, the company-average is 56.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Front Desk Agent roles take an average of 5 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at Massage Envy overall takes an average of 9 days.
Common stages of the interview process at Massage Envy as a Front Desk Agent according to 9 Glassdoor interviews include:
One on one interview: 40%
Drug test: 27%
Presentation: 20%
Group panel interview: 7%
Phone interview: 7%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Massage Envy (College Park, MD) in Jan 2017
Interview
Group interview (at donut shop next door ) with 4 other applicants. manager asked questions then everyone took turns answering. Then unwanted applicants were dismissed before proceeding to the next part on the interview process.
I applied online. The process took 1 day. I interviewed at Massage Envy (Bedford Hills, NY)
Interview
Short casual interview, had a phone screen first and then went in and was asked basic questions about previous front desk experience in wellness environments the rest just talking about the job itself
Interview questions [1]
Question 1
Tell me about previous customer service experience
Asking questions about experience and what I would do in different situations. It was chill and comfortable we just went to the office and I got hired the same day.
I applied online. I interviewed at Massage Envy (Honolulu, HI) in Aug 2019
Interview
Mostly general situational questions, not what I was use to. Personally it felt like they want you to beg to work there. This was for the Kapolei location. I can’t speak for all locations just this one.
Interview questions [1]
Question 1
How do you deal with conflict or difficult situations.