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      PointClickCare

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      Related searches: PointClickCare reviews | PointClickCare jobs | PointClickCare salaries | PointClickCare benefits
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      Customer Service Representative (CSR) Interview

      Jul 23, 2023
      Anonymous employee
      Mississauga, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at PointClickCare (Mississauga, ON)

      Interview

      straight forward - behavioural type questions. use the STAR method and you will be fine, given this interview was around 2020. 2 sets of interviews with a recruiter than a manager/director.

      Interview questions [1]

      Question 1

      example of a time you handled a difficult customer
      1 Answer
      1

      Other Customer Service Representative (CSR) Interview Reviews for PointClickCare

      Customer Service Representative Interview

      Mar 6, 2025
      Anonymous Interview Candidate
      London, England
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at PointClickCare (London, England)

      Interview

      asked for resume and cover letter, then had multiople calls to check availability got an offer a week later not sure about the pay cus i didnt end up taking it as i got another job

      Interview questions [1]

      Question 1

      past experience, studies, level, how i want to upskill
      Answer question

      Customer Service Representative Interview

      Sep 3, 2022
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at PointClickCare

      Interview

      Took too long. 3 different interviews. Different scenarios to answer lots of going back and forth. But friendly interview. Was comfortable and to the point. The process took long though, don't normally expect 3 separate interviews.

      Interview questions [1]

      Question 1

      Why did you choose to work for us ?
      Answer question

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