Client Advisor applicants have rated the interview process at RBC with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 88% positive. To compare, the company-average is 65% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Advisor roles take an average of 26 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at RBC overall takes an average of 24 days.
Common stages of the interview process at RBC as a Client Advisor according to 9 Glassdoor interviews include:
Phone interview: 22%
One on one interview: 17%
Skills test: 17%
Background check: 17%
Personality test: 17%
Group panel interview: 11%
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I applied online. The process took 2 days. I interviewed at RBC (Toronto, ON) in Jan 2020
Interview
Received an email for one round of voice recording interviews. General BQ questions only for communication skills. Nothing too special, but I was too nervous. Get the result one or two days later and failed.
A short HR phone screen followed by an in-person interview with two branch managers. It involves behavioural questions and questions about specific experiences on the resume. There might be a role playing element in the in-person interview.
Interview questions [1]
Question 1
Why RBC? Why this role? What's the one time you went above and beyond to ...?
the interview is easy. 1st with HR, 2rd with a branch manager. Most questions are behaviour questions and experience related to customer services and sales. The interview is quite quick, just 15-20 minutes
Interview questions [1]
Question 1
Do you have sales experience?
Tell me about a time you deal with a frustrated client
The interview includes 2 rounds: 1st round with HR, 2nd round with branch manager. You need to have IFC certificate for the position, but actually they don'r use this one
Interview questions [1]
Question 1
background for 1st round, and behavior questions for 2nd round