The process took 3 weeks. I interviewed at Ritz-Carlton (New Orleans, LA) in Sep 2011
Interview
Initially there are three steps to the interview process: 1- a pre screening on the phone, then am initial appointment is set up. 2- interview with a front office manager, they use the STAR method of interview ing which are behavioral questions. Basically its storytelling that should always end with a satisfied guest. 3- you do an interview with a the Director of the Front of the House which are more STAR questions. From there there will be drug test and backgrond check then on to orientation
Interview questions [1]
Question 1
Tell Me About a time when you had to complet multiple projescts at one time to meet the same deadline.
Via Skype (da ich zum Zeitpunkt des Vorstellungsgesprächs nicht in Deutschland war, wurde eine Ausnahme gemacht, eigentlich sollten alle Bewerber vor Ort sein) mit 6 Personen, die nacheinander meist recht ähnliche Fragen gestellt haben.
I applied online. The process took 3 weeks. I interviewed at Ritz-Carlton (Singapore) in Mar 2023
Interview
Applied on a national job portal. Later contacted by HR to send another application to the official Marriott website so I could progress to answer the online questions to check my suitability for the role. 1 week later I was called in for an online interview, and it was carried out by a front desk leader and an Assistant Manager of Rooms present. Interview questions was purely experiential based questions.
Interview questions [1]
Question 1
Describe an example where you helped a colleague in a situation.
great experience with some challenging questions that make you think, excellent feedback! proud to be a former member of the ritz and the marriott family and will us the skills throughout my careers.