SquareTrade Interview Questions | Glassdoor

SquareTrade Interview Questions

Updated May 19, 2017
27 Interview Reviews

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  1.  

    Senior Analyst Interview

    Anonymous Interview Candidate in San Francisco, CA
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at SquareTrade (San Francisco, CA) in October 2016.

    Interview

    standard interview process: screening phone call with HR, phone interview with hiring manager and onsite. Everything moved very fast and the HR made sure I was informed of any update. The only part made me uncomfortable in this process is that one of the team member is totally unprepared during my on-site, and he asked questions that does seem appropriate and respectful.

    Quite far from BART, good for people live in the city as they have a muni stop nearby. Pretty competitive benefit package comparing to small-medium companies.

    Interview Questions

    • why you want to leave your current company? What are you looking for the next role?   Answer Question

  2.  

    Mid Manager Interview

    Anonymous Interview Candidate in Orlando, FL
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 4+ weeks. I interviewed at SquareTrade (Orlando, FL).

    Interview

    Applied online and quickly contacted by recruiter for a phone interview. Recruiter called late but did apologize due to her last interview running over. Questions were generic in nature and after almost 30 minutes discussion, she inquired what my current salary was. When I shared that information, she stated that was significantly over the maximum for the role and that was the end of the discussion. Perhaps that information should have been provided early to save both of our time.

    Interview Questions

    • Describe your background, what is your current salary.   Answer Question

  3.  

    Supply Chain Interview

    Anonymous Interview Candidate in San Francisco, CA
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at SquareTrade (San Francisco, CA).

    Interview

    Phone call with recruiters, then hiring manager and VP. Second time interviewed here, and the recruiter communication is awful. They never followup on next steps, you have to be proactive yourself, otherwise you won't hear much.

    Interview Questions


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  5. Helpful (4)  

    Customer Service Interview

    Anonymous Employee in Orlando, FL
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at SquareTrade (Orlando, FL) in February 2016.

    Interview

    Interview was very long , you have to go through 5 people and also take a test but very easy overall interview was ok , management was very nice

    Interview Questions

    • more or less technical support, your background, and your education   Answer Question

  6. Helpful (1)  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at SquareTrade.

    Interview

    Takes about 1.5-2 hrs. Get ready to meet various people from the company. As the interview is 1-on-1 with various supervisors/managers etc...There are different phases. The first one is your basic customer service interview questions plus some roleplaying. The second phase would be technical in order to determine how well you can perform the duties assigned such as researching information on devices covered. Last but not least, the third phase would be to speak with an HR.

    Interview Questions


  7.  

    Analyst Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 3 weeks. I interviewed at SquareTrade.

    Interview

    The process was straightforward - a couple of phone calls and in-office round of interviews. I was able to ask a lot of questions and talk to people in various departments.

    Interview Questions

    • Why are you interested in leaving your current position?   Answer Question

  8.  

    Claims Specialist Interview

    Anonymous Employee in Orlando, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at SquareTrade (Orlando, FL) in October 2015.

    Interview

    It was a 3 step interview
    1. Get to know you interview
    2. Technical interview to see what you know
    3. HR interview

    I waited a few minutes to start and then completed each interview separately.

    Interview Questions

    • how would you explain how to open an app to an elderly customer?   1 Answer

  9.  

    Senior Project Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience

    Application

    I applied online. The process took 1 day. I interviewed at SquareTrade in August 2015.

    Interview

    Unequivocally the worst phone interview ever. The HR person spoke like she was reading from a script - asked me absolutely no questions that would distinguish me as an individual candidate. All the questions asked could have been answered by my resume, such as what software I know how to use.

    I'm guessing from this experience and other reviews on this site that no one is going to name them one of the best places to work any longer, if their HR is any indication.

    I could have done amazing things for Squaretrade, but now I have absolutely no interest in working there. I will tell them that if the HR person ever answers my follow-up email. Somehow I doubt it.

    Interview Questions


  10. Helpful (1)  

    Workforce Analyst Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took a week. I interviewed at SquareTrade in August 2014.

    Interview

    The position was brought to my attention on LinkedIn and when I got an interview, it was fairly standard. I started by going through my resume and experience, then answered a few HR questions. Then I received an overview of the position and what it entails. I was told that I would be put through another interview, but later learned that I did not make it to the next level. Overall, a relaxed interview, but I was not the right fit.

    Interview Questions

    • Can you relate how your experience is relevant to the position?   Answer Question

  11.  

    Systems Administrator Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at SquareTrade.

    Interview

    Found on Craigslist. Initial response was fast with 30min phone screen. The interview was comprehensive. Met 4 people on first visit. Questions were technical in nature and social for a culture fit.

    Interview Questions

    • Though not a difficult question, they did ask to resolve a current issue with a netapp filer. It ended up being a networking question and was straight forward to resolve.   Answer Question

    Negotiation

    Straight forward with no little back and forth. It was a fair market offer inline with expectations


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