I applied online. The process took 1 week. I interviewed at Support.com (Magnolia, AR) in Sep 2021
Interview
They will ask you technical support questions and expect you to be able to answer them. You are allowed to google answers, as they are testing your googling skills more than anything.
Interview questions [1]
Question 1
What is the difference between 2.4GHz and 5GHz wifi and which one is better.