Customer Service Representative applicants have rated the interview process at Swagelok with 3.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 14% positive. To compare, the company-average is 57% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 26 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Swagelok overall takes an average of 24 days.
Common stages of the interview process at Swagelok as a Customer Service Representative according to 7 Glassdoor interviews include:
One on one interview: 19%
Group panel interview: 19%
Personality test: 13%
Skills test: 13%
Phone interview: 13%
Background check: 6%
Drug test: 6%
IQ intelligence test: 6%
Presentation: 6%
Here are the most commonly searched roles for interview reports -
Long interview process starting with recruiter, phone screen and in-person twice. Interviews with future coworkers on top of management that were kept to a short amount of time because they had to go back to work.
Interview questions [1]
Question 1
Standard interview questions- nothing out of the ordinary.
I applied online. I interviewed at Swagelok (Schnecksville, PA) in Aug 2023
Interview
Phone interview with HR Manager. Good conversation went well. Company history/description was provided, how dept is set up, expected work schedule, sales territory covered, & my reasons for wanting to work at Swagelok.
Very in- depth process, but everyone was approachable and friendly. Interviews consisted of 4 Microsoft Teams meetings (lasting roughly an hour each). Many of the same questions were asked on each call, which seemed redundant. I was also asked to complete some examinations and provide reference letters. Was very time consuming overall.
Interview questions [1]
Question 1
Tell me about a difficult situation you've encountered in your previous position.