I was initially contacted by email for a phone interview. It took a few emails back and forth to schedule a time as the website they were using to book appointments was not set up properly. I finally booked a time and I was screened as a candidate. I was then offered a video chat interview on another date. On the date of the interview, I had set the chat up in advance, however, no one entered the video call. I recieved a phone call 15 minutes after my scheduled interview time saying that my interview would be conducted over the phone because my interviewer was not at work that day.