Universal Service Administrative Company interview questions

Consisted of first an HR interview with behavioral questions and a big emphasis on "how do you work with difficult people/tell me about a time you worked with difficult people." Based on actual interview, this position seemed mainly about reviewing forms submitted by the people they serve. The manager only seemed to value people's efficiency in their ability to quickly review forms—almost feeling like the workers were members of an assembly line workers.

People at the interview were nice. It’s basically a call center. After almost a 3-hour interview, I didn’t hear from them for about a month—completely ghosted. One day, I wrote an email, and the next day, they responded, saying I didn’t qualify.