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      Customer Account Representative Interview

      Aug 10, 2011
      Anonymous employee
      Alpharetta, GA
      Accepted offer
      Neutral experience
      Average interview

      Application

      The process took 1 week. I interviewed at Verizon (Alpharetta, GA) in Oct 2010

      Interview

      intial phone interview, then I was asked to come in for a one on one. It ended up being a panel interview with 2 people taking turnes asking me questions. Then they asked me if I had time to interview with 1 more person. They said it might be and hour or so befor they could meet with me. I stayed and waited about 15 minutes. Interviewed with the last person. I was offered the job a couple days later. Then she rescended the offer after she actually took a look at my application a notice that i had a pending case. She said she was sorry and she didnt see that at first. She informed me that once my case was over i can apply again.

      Interview questions [1]

      Question 1

      How would you handle a difficult customer
      Answer question