I applied online. The process took 3 weeks. I interviewed at Verizon (Dallas, TX) in Oct 2018
Interview
Invite to Phone Screening. Regular questions and usual behavioral screening questions.
Video Interview with manager with hypothetical scenarios to role play. Questions about past experiences.
Behavioral questions based on past experiences and hypothetical scenarios
Follow up call with offer.
Interview questions [1]
Question 1
Conflict resolution
Behavioral questions
Customer Service experience
Interviewer was surprisingly extremely rude and not flexible. I was excited for the interview but the hr rep clearly had preconceived attitudes. The gentleman definitely didn’t enjoy his job. The job itself seemed pretty straight forward
I applied online. The process took 4 weeks. I interviewed at Verizon (Wilmington, NC) in Jan 2021
Interview
The questions were straightforward; they were basic interview questions and required basic skills and knowledge. I thought it was simple compared to various other interviews. I highly recommend for the future if someone is given a job or interview offer
Interview questions [1]
Question 1
Describe a time you dealt with a disappointed client?
I applied online. I interviewed at Verizon (Atlanta, GA) in Sep 2020
Interview
Applied online via Verizon careers website. Phone interview with general questions about myself and experience related to position. Video interview with role play. Job offered 2 weeks after video interview .
