I applied online. The process took 2 weeks. I interviewed at Verizon (San Diego, CA) in Oct 2018
Interview
Walk me through your approach to the sales process. How would you identify what to sell this customer? How would you handle a customer who comes back with an item to be returned?
I applied online. The process took 1 day. I interviewed at Verizon (Atlanta, GA) in Oct 2009
Interview
The interview was very corporate. The interviewer had a print out of specific questions and guidelines he had to follow. This was my first interview, fresh out of college so I was not as prepared as I should have been. The interview is tough because there are many situational questions to see whether you fit the job position. Make sure to study up on questions like...Name a time when you gave great customer service...have you ever had a problem with a following boss...how did you resolve that problem if there was one?...Name a time you had to sell something to a difficult customer...very tricky questions
Interview questions [1]
Question 1
Name a time you provided a customer exceptional service?
