I applied online. The process took 2 weeks. I interviewed at Verizon (Austin, TX) in Jan 2022
Interview
This was a sales position for which cold calls were a huge part of the job. They will put you on the spot in the first interview. You are required to roleplay a cold call with the hiring manager which is really a hit or miss situation. If you've never worked at a company like this, I would definitely not recommend starting as an entry level employee.
Interview questions [1]
Question 1
1) Why do you want to work at Verizon? ...
2) What value can you bring to the company? ...
3) How have you help calm an angry customer during a heated situation? ...
4) What do you like most about customer service? ...
5) Sell this product to me.
I applied online. The process took 3 days. I interviewed at Verizon (Cincinnati, OH) in May 2026
Interview
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Interview questions [1]
Question 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Interview questions [1]
Question 1
Tell us a time where you overcame an obstacle and how
