Customer Care Representative I applicants have rated the interview process at WellPoint with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 57% positive. To compare, the company-average is 63.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Care Representative I roles take an average of 15 days to get hired, when considering 15 user submitted interviews for this role. To compare, the hiring process at WellPoint overall takes an average of 24 days.
Common stages of the interview process at WellPoint as a Customer Care Representative I according to 15 Glassdoor interviews include:
Phone interview: 24%
Background check: 20%
Skills test: 17%
One on one interview: 15%
Personality test: 11%
Group panel interview: 9%
Drug test: 2%
IQ intelligence test: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at WellPoint (Youngstown, OH) in Oct 2012
Interview
Online computer assessment completed first. Then a very detailed online application had to be filled out. Then I was called for an interview. I was very impressed with the interviewers. 2 Managers conducted the interview and they really made me think with their questions. They asked questions about specific situations and how I handled them. Now, Ive been offered a position, and I am going through the background check process
Interview questions [1]
Question 1
When I noticed a problem in my previous job, what steps did I take to fix it and why?
I applied online. The process took 2 weeks. I interviewed at WellPoint (Indianapolis, IN) in Aug 2015
Interview
The interview was relaxed, they asked me what a weakness was, tried to show her i was listening, she asked me to walk with her thorough the floors and see the cubicles and asked me if I would like to work there. They emailed me a few days later and offered me the job.
I applied online. The process took 1 week. I interviewed at WellPoint (Columbus, GA) in Jul 2015
Interview
Applied online, email for phone interview, after was told to keep checking email for next step. I was told next step would be face to face interview. As of right now I'm currently checking email everyday to see can I get the face to face interview .
I applied online. The process took 3 weeks. I interviewed at WellPoint (Middletown, NY)
Interview
1st online skills test , 2nd phone interview with person who sounds like there from Pakistan, very hard to understand 3rd in person interview with average questions I thought interview went well but I didn't receive an offer
Interview questions [1]
Question 1
What would you do if your boss told you do something that you disagreed with or knew was wrong?