WellPoint Reviews | Glassdoor

WellPoint Reviews

Updated March 20, 2018
661 reviews

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3.3
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Joseph R. Swedish
131 Ratings

661 Employee Reviews

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Pros
  • Great job, great pay, good benefits (in 41 reviews)

  • Great people who care about their customers (in 15 reviews)

Cons
More Pros and Cons

  1. "Lead HOS"

    StarStarStarStarStar
    Former Employee - Lead Health Outreach Specialist in Loganville, GA
    Former Employee - Lead Health Outreach Specialist in Loganville, GA

    I worked at WellPoint (Less than a year)

    Pros

    Insurance company is always a good place to be

    Cons

    Contract position don't last long


  2. Helpful (1)

    "Unprofessional Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Virginia Beach, VA
    Former Employee - Customer Service Representative in Virginia Beach, VA
    Recommends

    I worked at WellPoint full-time (Less than a year)

    Pros

    Benefits and the people. Paid training and additional perks.

    Cons

    The trainer I had for my training class was unprofessional. Attempted to isolate some people and put others on the spot.

    Advice to Management

    To do random surveys on the quality of the instructors pertaining to overall character and social skills within the training course.

  3. "The position was great, I loved my co-workers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Utilization Management in Indianapolis, IN
    Former Employee - Utilization Management in Indianapolis, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at WellPoint full-time (More than 3 years)

    Pros

    The pay is okay the benefits are great. I met some really nice people.

    Cons

    The time away from home can be long. The parking could be a little more convenient.

    Advice to Management

    Make these positions Work from Home.


  4. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Able to advance to different positions

    Cons

    Could careless about their employees


  5. "Attention to detail a must"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WellPoint full-time (More than 8 years)

    Pros

    Challenging work that has a good checks and balance system for quality. Close attention to detail is a must. Self motivated people can quickly adapt and exceed in performance.

    Cons

    Lack of movement into new positions. Challenging to move into new roles or titles. Movement is easier if you know or are familiar with hiring manager

    Advice to Management

    Allow union


  6. "Admin Assistance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WellPoint full-time

    Pros

    Nothing . Other than the gym.

    Cons

    Everything. Poor management, no room for growth, and unprofessional leaders.


  7. Helpful (1)

    "Customer service rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WellPoint full-time

    Pros

    Great schedule, improvement for growth in career.

    Cons

    Not that understanding for time off if for children.

    Advice to Management

    Be more flexible when emergencies occur.

  8. Helpful (2)

    "Human Resources"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at WellPoint full-time (More than 8 years)

    Pros

    Good vacation plan offering, many benefits available depending on what you need, Full time hours always available , excellent education benefit for online college

    Cons

    Long term knowledgeable employees frequently seem to be terminated with no concrete reason given, meaning they do not receive the RIF compensation outlined by the company.

    Advice to Management

    Value your good long term employees, do not play games with them and let them go just to save money


  9. "My time at WellPoint Inc"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Benefits Analyst in Indianapolis, IN
    Former Employee - Benefits Analyst in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WellPoint full-time (More than 10 years)

    Pros

    Work at home program, benefits, salary

    Cons

    having to sell yourself to management each month

    Advice to Management

    management should know each associates job and what each associate does each month


  10. "Comfortable place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Woodland Hills, CA
    Former Employee - Manager in Woodland Hills, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at WellPoint (More than 5 years)

    Pros

    Salary & Benefits
    Many roles are self paced
    Good team environments

    Cons

    Some pockets of poor leadership
    Some pockets of poor decision making

    Advice to Management

    Trust but verify managers!


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