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      Inbound Retention Specialist Interview

      Jun 21, 2025
      Anonymous Interview Candidate
      Austin, TX
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Yelp (Austin, TX) in May 2025

      Interview

      The process was quick and straightforward. I had an initial phone interview with the recruiter, followed by a 45-minute video interview with the hiring manager. The interview was structured in three parts: standard questions, a roleplay exercise with feedback, and a second attempt at the roleplay incorporating that feedback. I believe my strong resume may have helped speed up the process.

      Interview questions [1]

      Question 1

      Why Yelp? Tell me about a time you dealt with a difficult customer.
      1 Answer

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