Billing Coordinator Interviews

Billing Coordinator Interview Questions

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Billing Coordinator interview questions shared by candidates

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Medical Billing and Coding was asked...November 11, 2015

How would you handle an irate customer if there therapy wasn't going well or their insurance information was incorrect according to their plan?

3 Answers

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Try to assist the patient and answer any questions and try to explain. How to correct issue. Less

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First, asking the irate customer the exact problem he/she experienced. Secondly, looking into customer’s chart/ record to evaluate it’s situation. Thirdly, consulting the nurse/ supervisor/ doctor about it. Last, but not least in case of an insurance issue, calling the customer’s insurance agency to clarify & replace with the correct information. Less

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By first finding the root of the question/cause so you can answer correctly or get the appropriate person to assist the patient; so there is no tine delayed because that just adds to the frustration and get it taken care of as quick as possible and always follow back up with the patient even if you didn't resolve it Less

Billing Specialist was asked...February 17, 2015

What has been your past experience with difficult people?

1 Answers

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Remain calm and try to gauge the situation, always pointing out you're willing to help but not to the point where you jeopardize your other tasks. If they prove to be too difficult, then seek advice from higher. Less

Medical Billing Clerk was asked...May 31, 2016

She wanted to know about my experience with medical billing.

1 Answers

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I described the data entry of claims and filling out of the bills sent to the patients and insurance agencies. Less

MEDICAL BILLING was asked...May 16, 2012

Please tell me about a time where you had a problem with a coworker in the workplace and how you handled it?

1 Answers

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I sat down with my coworker and listened to their side of the situation and then communicated with them to work the issue out. Less

Billing Specialist was asked...March 14, 2019

How do I see myself in the company?

5 Answers

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Growth and retiring here.

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Company is polished staff are well qualified & serious ly attainting.g With my pleasing personality. Thanks Less

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With hard working & pleasing personality.. Thanks

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Billing Clerk was asked...January 12, 2021

What is your typing speed? How familiar are you with excel? How are you at using windows? Have you used n ERP system before?

6 Answers

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As the questions were very direct to the job and not ambiguous I was able to give direct numbers or yes or no answers. Less

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Yes

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I don't know about my typing speed but it's not slow it's medium speed i am maintaining any data in excell currently window 10, yes I am do it in ERP. Less

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Administrative Assistant/Customer Service/Medical Billing/Date Entry/Receptionist/Accounting was asked...April 25, 2016

Have you ever worked from home or online before.

4 Answers

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Yes

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Legal

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Billing Specialist was asked...June 5, 2018

Basic.

3 Answers

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Yes they will and then watch out! They will turn on you and fire you. Look into this companys history and law suits before you waste your time Less

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The fast interview process is due to the high turnover rate. This company is absolutely the worst place I have every been employed with. I've worked for family owned business in the past, however none compare to the amount of nepotism and favoritism as GPL, There is absolutely no professionalism or serious business structure within this organization. Less

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General answerz